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Platforms
WhatsApp
WhatsApp marketing automation for sales & support.
Facebook
Facebook Messenger automation for ads, comments & sales.
Instagram
Instagram DM automation for Reels, Stories & lead capture.
Telegram
Telegram bot automation for groups, DMs, broadcasts & AI support.
Website Chat
Website chat widget automation for lead capture, AI support & handoff.
Products
Visual Flow Builder
Build customer journeys visually — conditions, data, APIs, and AI. No code.
Shared Inbox
Omnichannel inbox & CRM for WhatsApp, Instagram, Messenger, Telegram, and web chat.
WhatsApp Broadcasting
The most-used BotSailor feature: segmented WhatsApp campaigns, custom fields, and delivery reports.
WhatsApp Webhook Workflow
Any third-party webhook—Shopify, WooCommerce, Sheets, CRM, or your API—into an approved WhatsApp template.
User Input Flow
Ask one question at a time, validate every reply, and save it to the right custom or system field.
Shopify Automation
Built-in order notifications, COD verification, cart recovery, and a Shopify AI Agent on WhatsApp.
AI Agents
AI Agents Overview
Discover how a team of specialized agents turns conversations into revenue.
By role
Lead Qualification AI Agent
Qualify, score, and route leads on WhatsApp 24/7.
Customer Support AI Agent
Knowledge-based replies and human handover.
Sales AI Agent
Photos, catalogs, pricing, and human handoff.
Commerce
Shopify AI Agent
WhatsApp sales and automation for Shopify stores.
WooCommerce AI Agent
WhatsApp sales and automation for WooCommerce stores.
Industries
Healthcare
Patient support, scheduling, and follow-ups.
Finance
Lead qualification and secure support routing.
E-commerce
Cart recovery, orders, and store support.
Retail B2C
Retail support, cart recovery, and re-engagement.
Real Estate
Property leads, showings, and inquiries.
Restaurant
Reservations, orders, and guest engagement.
Education
Admissions, counseling, and student engagement.
SaaS
Leads, demos, onboarding, and retention.
Logistics
Tracking, delivery updates, and support.
Agencies
Leads, consultations, and client comms.
Resources
Knowledgebase
Find answers, guides, and resources all in one place.
Blog
Latest insights, tips, and updates from our team.
API Documentation
Comprehensive guide to BotSailor APIs and integrations.
Forum
Join discussions and connect with the BotSailor community.
Video Tutorials
Step-by-step official videos to learn features quickly.
Bug Report
Report issues you experience and help us improve BotSailor.
Feature Request
Contribute new feature ideas and help shape the future roadmap.
What's New
Stay updated with the latest product releases and fixes.
Corporate Social Responsibility
Learn about our social and environmental initiatives.
Life at BotSailor
Discover our culture, people, and workplace stories.
WC Plugin
Recover sales with automated WooCommerce abandoned cart webhooks.
Newsletter
Stay updated with the latest product releases and fixes.
Contact (Ask)
Get in touch through your preferred communication channel.
Support (Technical)
Need assistance? Our technical experts are ready to help.
Priority Support (Special)
Dedicated support channel reserved for customers spending $500+ monthly.
Partners
White Label Reseller
Launch your own branded AI Agent SaaS.
Affiliate
Join affiliate program and earn recurring commissions.
Pricing
Pricing Plans
Compare subscription options and choose the right plan.
Whitelabel Reseller
Post-paid reseller billing based on users and subscribers.
BotSailor AI
Unlock next-level automation with BotSailor AI.
Services
Expert assistance for setup, verification, and onboarding.
Dashboard
Dashboard
Forum
Bug Report
Bug Report
Found a bug? Report here
Search By Tags
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Open
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In Progress
Testing
Resolved
Implemented
Closed
Deferred
Rejected
Duplicate
Bug Report
RESOLVED
3
Email And Address Bug
Ahmed
1 year ago
Last reply
: Kamrul Hasan
1 year ago
Bug Report
IMPLEMENTED
3
(URGENTT) Unauthorized Access to Plan Creation
CEO
1 year ago
Last reply
: Kamrul Hasan
1 year ago
Bug Report
RESOLVED
1
Canned Response Bug
Ahmed
1 year ago
Last reply
: Kamrul Hasan
1 year ago
Bug Report
RESOLVED
1
catalog dissapeared
CV. Barkah Abhipraya
1 year ago
Last reply
: Kamrul Hasan
1 year ago
Bug Report
RESOLVED
2
System Wide Issue
UniqBotAi
1 year ago
Last reply
: Kamrul Hasan
1 year ago
Bug Report
RESOLVED
4
Multi prouct through bot not working
Maxs
2 years ago
Last reply
: Maxs
1 year ago
Bug Report
RESOLVED
3
Unable to Subscriber Custom Fields
Salman Ahmed
2 years ago
Last reply
: Sarower Hasan
1 year ago
Bug Report
RESOLVED
2
COD WOOCOMMERCE
Lanzamientos
1 year ago
Last reply
: Sarower Hasan
1 year ago
Bug Report
RESOLVED
2
Urgent!!! Texting issue
abdullah
1 year ago
Last reply
: abdullah
1 year ago
Bug Report
RESOLVED
4
Bugs in Veriable additions at the time of Template
Yashodhan Natekar
2 years ago
Last reply
: Yashodhan Natekar
2 years ago
Bug Report
RESOLVED
1
Input flow Issue
Mirazul Islam
2 years ago
Last reply
: BotSailor
2 years ago
Bug Report
RESOLVED
1
exact keyword not working
Danial durai
2 years ago
Last reply
: Kamrul Hasan
2 years ago
Bug Report
RESOLVED
1
not recevied sequence msg
Guruvidya Academy Pvt Ltd
2 years ago
Last reply
: Kamrul Hasan
2 years ago
Bug Report
UNDER-REVIEW
1
Play voice customer in livechat
JongTa
2 years ago
Last reply
: BotSailor
2 years ago
Bug Report
IMPLEMENTED
5
WhatsApp Live Chat Follow Up or Reminder not working
Maxs
2 years ago
Last reply
: BotSailor
2 years ago
Bug Report
RESOLVED
5
No match reply sending message unwantedly
Raj
2 years ago
Last reply
: BotSailor
2 years ago
Bug Report
RESOLVED
3
Ecommerce Product Sync Not Working
Raj
2 years ago
Last reply
: BotSailor
2 years ago
Bug Report
RESOLVED
3
Get started message is not working
Sarower Hasan
2 years ago
Last reply
: Sarower Hasan
2 years ago
Bug Report
OPEN
0
Date in CSV file is different than the System Time
Kamrul Hasan
2 years ago
Last reply
: Kamrul Hasan
2 years ago
Bug Report
UNDER-REVIEW
2
api variable not getting in live chat
Danial durai
2 years ago
Last reply
: Danial durai
2 years ago
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