Hello, BotSailor community! 👋
We've been busy building. Here's a roundup of everything we've shipped from January to April 2026.
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🔒 Security
- New Security menu under "Settings" with all security options in one place
- IP Manager: whitelist or blacklist IPs for login, direct login, and API (Settings > Security > IP Manager)
- Resellers can enforce 2FA for all users (Security > 2FA)
- Resellers can view end-user login logs in User Manager
- Users can view their login log under Security > Login Activity
- Enable or disable Direct Login for your account (Security > Direct Login)
- Important credentials (API keys, secret keys, etc.) are now masked in the UI
- Account delete option added
💬 Shared Inbox
- Bot Subscriber module with Delete Subscriber, Clear Chat History, Block User, Resolve User, and Archive User
- Create WhatsApp Subscriber option added
- Updated search filter and design improvements
- Swipe gesture for mobile view, and desktop view disabled on phones
- Translate button replaced with a cleaner icon button
- Pinned locations now open in a new tab
- Unread message-type subscribers now sorted by date, newest first
- Fixes: Dark Mode, Join Chat, Bot Reply and AI Reply button clicks, system message display, and Resolved/Blocked/Archived message display
- 3 new audio types supported
- Voice messages now send in true voice format with an improved design
- Marketing Message send option in WhatsApp Broadcast, replacing Cloud API
- WhatsApp Flows data is now inserted into Google Sheets according to flow forms
- Fixes: blue tick issue, message template list and send issue, appointment currency issue, and label assignment after WhatsApp Pay
- Fixes: messages sent from the Business app now appear in Shared Inbox, and message credit consumption in the Business app is corrected
🛍️ WhatsApp Catalog
- Free shipping threshold
- Coupon system
- Minimum order amount
- Delete option for catalog orders
- Catalog order management permission issue fixed
🤖 Automation & AI
- Delay option in AI Agent
- Business hours can now be set differently for all 7 days
- Special bot reply option for business hours
- Sequence messages: re-assign after sequence completion
- Outbound webhook now includes the message ID of the parent element
- Improved contextual_memory_input field and translate features
- Canned response image sending issue fixed
- Broadcasting permission now available without Bot Manager permission
💳 Payments & Reseller
- M-Pesa payment gateway added
- Amwalpay payment gateway added
- Manual payment fixed for package and add-on purchases
- Reseller end-user message credit add-on purchase issue fixed
✨ General Improvements
- Bot Manager now has a mobile-friendly design
- Configuration accordion added
- On-page guide added to the Connect Account section
- All data-table fields are now responsive
- Subscriber Custom Fields Report download button added
- Subscriber search fixed when opening Live Chat from Subscriber Manager
- Live Chat translate button repositioned, and a permission issue with it fixed
- Fixes: Webchat URL visibility, Auth pages message display, and Live Chat and Facebook AI reply storage issues
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📚 Looking for more?
Catch up on our other recent updates:
- BotSailor Shared Inbox Updates
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💬 Your feedback matters
Have a question about any of these updates, or an idea for a feature you'd like to see next? Reply to this thread and let us know. We read every response and use it to shape what we build.
Thank you for being part of the BotSailor community. 💙