#2537-CATALOGUE: NEW WEBHOOK ERROR!

Quintech 1 week ago

Hello,

Trying to create new webhook in catalogue is now showing the error above and also all old webhooks created is not visible both in the catalogue and incoming message webhook in WhatsApp Bot Configuration.

Please kindly look into this, Thank you.

Dear Quintech,

Thank you for taking the time to raise this issue on our forum.

It does appear that there is a problem, and I have already forwarded it to our development team for investigation. Hopefully, the issue will be resolved as soon as possible.

Thank you.

Best regards,

Kamrul Hasan

Thank you Kamrul,

Looking forward to it.

Webhooks that were active before the update are not visible but continue to function. New webhooks are visible but do not function.

Dear Users, the issue has been resolved.

Thank you for your patience.

I still can't see my old webhooks, and the new ones don't leave any kind of record and don't work.

Dear User,

We are sorry to hear about the issue. When we tested it on our end, everything worked perfectly. Since the problem is still occurring on your side, we recommend clearing your browser cache and trying again.

If the issue persists after clearing your browser cache, please open a ticket with our support desk and provide your login credentials so we can check the issue directly from your account.

Thank you.

Same issue on Inbound webhook.. i tried multiple account but same problem data not capturing.

We have detected some issues, we are working on it. It should be fixed soon.

Thank you.

All webhook related issue has been fixed.

Thank you.

What was the issue? and actually this was reported by one client before 4 days ago but i ignore and yesterday reported 2 clients then i check and real issue was there.

so please confirm issue why such working webhook stopped suddenly.

thanks

We are working on it. Should be fixed soon.

Thank you.

so means still issue not resolved kamrul bhai ?