#2507-Add custom/label fields to incoming webhook

Muhammad Annas 7 hours ago

Hi Botsailor Team,

I’m using the Incoming Message Webhook to receive every real-time messages from connected channels. Currently, the payload includes subscriber ID, timestamp, message content, and type.

For my workflows, I also need customer custom fields and labels included in the same webhook JSON.

Can you:

Enable these additional fields in the incoming message webhook payload?Provide the variable names (e.g., label, custom fields) if I need to adjust the configuration myself?

Please let me know if this is possible and how I can implement it.

Thanks!