#2212-Schedule template messages or sequences

Hello. I want to kindly request a tool inside the chat that allows you to schedule messages, either inside the 24-hour window or not.

why? Currently, if we want to send a template, it is sent immediately. It is only possible to schedule broadcasting. 

But I would like to have the option to schedule template messages (or normal messages within 24 hours). I usually send reminders or appointment confirmation, and I do it manually. Instead, I can schedule in a few minutes all the necessary shipments and each choose a different time and date. I think it would be very useful.

Thanks.

You have the option to send template message even in 34 hours in sequence message settings. Please double check that sequence message allow template message send anytime.

Thanks

Yes—this is achievable within sequence messages. You can schedule template messages in a sequence, and you can also use Smart Delay inside your bot flow to time messages (including within a 24-hour window). Thanks Konok CEO, BotSailor

Hi Team,

We would like to request APIs for the Message Scheduling feature.

Currently, message scheduling is only available through the UI, and there are no APIs to schedule messages programmatically. We have several automation use cases where we need to schedule both template messages and normal messages (within the 24-hour conversation window) via API.

We request APIs for the following operations:

• Schedule a template message
• Schedule a normal message (within the 24-hour window)
• Update/Edit a scheduled message
• Cancel/Delete a scheduled message
• Fetch scheduled messages and their status

These APIs will enable us to automate reminders, appointment confirmations, follow-ups, and other time-based communications without manual intervention.

Kindly consider this as a feature request and let us know the expected timeline for its availability. Thank you.