#2056-NEED STABLE PLATFORM - PROFESSIONAL WORK

Maxs 8 months ago

BS Platform becoming day by day very unstable.

i am confident if you continue with this kind of delayed support and no answer on forum and on fb post for many days and busy in sale only and reply only when you develop or fix feature then replying then 1000% reseller will switch to another platform you will loss clients.

We're working in LIVE WhatsApp automation industry so at least team have to give priority to bug fixes on urgent basis.

From last 4 days not showing broadcasting stats, broadcast have much bugs, templates getting overlap so whole platform is USELESS because of silly bug and you're not answering on our bug report post.

@botsailor.com.../2051-template-name-shows-wrong

@botsailor.com.../2049-broadcasting-have-lots-of-bugs-work-on-priority

@botsailor.com.../2015-new-broadcast-error-at

@botsailor.com.../2005-broadcasting-error-with-interactive

@botsailor.com.../1995-news-bugs-after-update

I believe and read somewhere on forum or fb post user reported that template name getting messy but still you have not resolved even yesterday i created post but you have not responded.

Today my client want to do broadcast on 50K subscriber because having SALE only for Tomorrow what to do? unable to get actual template because of bug

Another client want to integrate webhook but not getting actual template what to do?

LEAVE THIS KIND OF BEHAVIOUR --- WORK PROFESSIONALY --- FREQUENT SERVER DOWN ERROR --- DONT DO CHANGES ON LIVE SERVER --- CREATE TEST SERVER --- BEFORE ANY UPDATE CHECK TWICE ON TEST SERVER --- HIRE TESTER TO DO PROPER TESTING --- WE ARE LOSSING CLIENT --- DEFINATELY IT WILL IMPACT YOU --- STILL AM READY TO DO BUSINESS WITH YOU IF YOU GUYS DO WORK PROPERLY --- ALL RESELLERS ARE FRUSTRATED AND SEARCHING FOR ALTERNATIVE --- THIS IS TIME TO TAKE IT SERIOUSLY

Sorry for such words, maybe i can't say this upfront, maybe this words hurts you but IF WANT TO GROW TOGEHTER THEN NOW THIS IS TIME TO TAKE IT SERIOUS.

Doesn't MATTER WHICH CHANNEL/FEATURE YOU GIVEN FREE -- NEED STABILITY

Seems like BS team wants to shut it down. This is getting ridiculous every single day.

Let me know if you guys are planning to shut down, I'll be more than happy to take over.

Sounds bad ? Well, according to me this is still less than what you should expect.

I created a forum post more than a week ago, posted same in fb community, shared same on live chat --- even more than 10 resellers want the same features but your team is so much busy that you don't have time to read it since last 1 week. Seriously 9 days to read a post ? If yes, then you deserve more worst things dude.

Also we've been facing a new bug every single day, I think now we're paying you to create bugs not any service.

Random server down, bot stops works, credit consumption gets high, broadcast reports error, template stops working and countless bugs we're paying for.

Getting client by offering 50% is more like a cheap strategy to get customers which anyone can do.

But calling yourself a big player with an example of tech companies like meta doesn't really makes you a big player untill and unless your customer are happy with the platform or service you're offering.

Last month 1week entire system works perfectly , but after that started lots of problems , even in modules which works fine previously , past 20 days daily we are getting 100s of tickets from our customers mentioning various errors and bugs

sharing to live chat they have said will check and fix only , but out of 10 bugs - 1 or 2 are fixed rest all are still getting , really if you can't able to manage kindly release the source code in codecanyon , we will buy it like chatpion and we can fix those bugs

if this continues , sorry to say : sure we all resellers will migrate our customers to another platform and quit Botsailor , it makes less credits consumption so you will also get loss only

lots of time told "think what you are doing, we are in B2B automation business , its not work for our customers to check every one hour once does the system is working fine or not"

I wish this needs to be my last post on the forum regards this unstable server & software , hope you make it possible

Yes, this is unacceptable. Found a major issue where chats are send to different number when we have more team members. Unstable always I lot a potential customer because of frequent issue.

If we loose customer its loss for you as well, I started to check different platform to switch after being with bs for more than 2 years