
#1947-Server loading very slow from yesterday
Hello team,
i noticed server running slow and portal loading very slow all options.
even client also reported same.
so please fix on priority.
thanks
Thank you for your feedback. The server has been optimized and is now running at increased capacity with additional servers, ensuring faster load times and better performance for your WhatsApp Chatbot platform. Please let us know if you experience any further issues. Thanks.
BotSailor
Team still portal loading slow and bot response slow.. tested on 2 reseller ac
server down from last 15+ minutes.. what are you doing guys.. client says find alternate provider.
Server down for a longer time, please check as soon as possible
The server has been optimized and is now operating at improved speed and stability. Please monitor the performance and let us know if you experience any further issues. Thanks.
BotSailor
Why this issue happens many time.
if you want history i can share too many times server got down.
so now we want stability.
Yes, I confess that, as we were optimizing everything , something some optimize backfire. So that happened in past.
Now server is fully stable and super fast than anytime before. Shared inbox is now faster 10X than before.
Thanks
BotSailor
so now for next how much days server will not get down?
because you aware in last 1 month almost 7+ server was down.
https://stats.uptimerobot.com/q0rBAhL96W/796562949
Team here find server monitoring detail history.. today it was down for 1 hour 13 mins even you upgraded server yesterday to make it more fully stable and super fast than anytime before. as you mentioned on above post.
please use load balancer or any other things and give us proper stable performance of BS we want to work and grow togather.
Thanks
Dear team, we are facing server down issue 2-3 times in a month, what is the problem everytime.
This is not professional workout. Due to this my 2 customers are shifted to other platform and this loss need to bare only by me, not you.
Be serious about this issue and make more professional in that service.
Every day, server down problems occur, clients are leaving because of this, clients are abusing us?
This is getting too much frustrating, server goes down every single day. either fix this issues or we will need to find some alternative because our brand value matters for us and we can't let you ruin it with such major issues everyday
The server is going down too often, and it’s hurting our business and customer trust. Please make the platform stable.
Server got down 7-8 time every month today it got down 10+ time seriously? Please make a parmanent solution for this
Dear Botsailor team, for the past 40-45 days, your activities have not been really tolerable. If you guys couldn't handle this much user base or message volume, then why are you doing
weekly minimum 3-4 times downtime is getting, can't reach you guys, and it's affecting everyone's business , we are not in the entertainment industry, ok,customer will think and adjust let's watch movie later, we are in. business industry where all your 45k, 50k users are business , lots of business are using your software as support system , automation system , do you think that if like this downtime will be acceptable by business, which cause their business down
in this 45 days I had lost 2 corporate client ( giving various services worth 1000$+ per year ), because they are getting angry from their customers due to not getting reply ( their customer thought is, not even replying to our messages , but here we didn't know message received or not )
we are also in this field only 100% server up is not possible , but at least you guys need to try to achieve that so occasionally server down clients will adjust
today itself 2 downtime nearly 90+ minutes are downtime , on daily basis this is getting major issues , i said poilety, harshly but you guys not changing this attitude
even I asked ready to pay additional charges , make a separate server for my clients I am ready to pay for that to @M M Muraduzzaman , but initial will prepare quote then said not possible,
I really made a biggest mistake in my life is chosen botsailor and trusted you guys, I am writing this with a mindset of very frustration , please let me know you guys can control the server down or if not possible to provide a stable server kindly tell me that, so no need to tell or write about downtime every day right