#1856-Subscribers List details

I am currently using the following API
GET @apps.aistudiocraft.in.../list

While this helps list subscribers, I have two important requirements:

1. Ability to sort the subscriber list based on the timestamp of the last message sent/received (in descending order).
2. Ability to retrieve the unread message count for each subscriber.

These features are critical for building a dashboard and prioritising engagement.

Kindly let me know if:

• There is an API already supporting this.
• Or if this enhancement can be added to the current API or exposed via a new endpoint.

Thank you for your feedback. We are currently evaluating this feature for future updates to enhance our WhatsApp Chatbot platform.

We’ve updated this feature. Please review it and let us know if everything is working correctly.

The unread message count is not updating correctly after viewing the messages. Even after a user opens the conversation and reads the messages, the unread badge or counter still displays the same value. This creates confusion and gives the impression that messages are still unread, even when they’ve been seen. Ideally, once a message is opened, it should be marked as read in the backend and reflected immediately on the frontend, updating the unread count accordingly. This issue might be due to improper state synchronization between the message read status and the count display logic. Please investigate and fix this bug. Once this is resolved, the messaging experience will be smooth and complete.

Did you update it ?

Also, one more thing. Can you add the user availability (offline & online) indication.

Please update at the earliest possible.

Hi Team,

Please update the status of the change.

The issue has been resolved. If you experience any further problems, please don’t hesitate to let us know