How to submit For Instagram app permission approval for BotSailor Whitelabel Agency Users

You’ll need these permissions:

Instagram_basic

instagram_manage_messages

Demo screencast video playlist :

Here is the demo login account for you to check

Login URL :  https://YOURDOMAIN.COM//login
Email : reviewer@ reviewer.com
Password : 12345678

Test facebook account :
Username : test@example.com
Password : 123456

Test Instagram account :
Username : test@example.com
Password : 123456

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Account' menu in Instagram section within the system.

3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

4. Our system retrieves essential information, including the list of pages.

5. After completing the import account click on the 'Enable' button icon.

Instagram_basic

We are using this permission to read the Instagram business account profile info and media.So to read the Instagram business account profile info and media this permission is very necessary.

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Accounts' menu within the system.

3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

4. Our system retrieves essential information along with pages and Instagram accounts.

5.Now Click on the 'Enable Bot Connection' button icon for the Instagram account associated with a page.

instagram_manage_messages

This permission is needed to read and respond to Instagram Direct Message of Instagram Business Account.

Procedure:

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Account' menu in the Instagram section within the system.

3. Now click on the "Login with Facebook" button to seamlessly import your Instagram Business account associated with Facebook Pages.

4. Our system retrieves essential information, including the list of pages.

5. After completing the import account click on the 'Enable' button icon.

6. Now go to 'Bot manager' Menu & set Bot in page Clicking by 'Create' Button.

Does the app provide a custom inbox solution? : Yes.

Explain how an agent would respond to messages using custom inbox :

You can do the live chat with user from the system.

Procedure:

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Accounts' menu within the system.

3. Now click on the "Login with Facebook" button to seamlessly import Instagram account associated with your

Facebook page.

4. Our system retrieves essential information, including the list of Instagram account.

5. Now Click on the 'Enable Bot Connection' button icon.

6. Now click on the "Live Chat" menu of Instagram section.

8. Now you'll get to the "Live Chat" section. From here, you can type messages to other users and see their messages.

How an app handles ‘Story Replies’ :

Suppose you've shared a story and someone sends a message on your story, private reply based on app story reply setting will be send automatically to that account.

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Accounts' menu within the system.

3. Now click on the "Login with Facebook" button to seamlessly import Instagram account associated with your

Facebook page.

4. Our system retrieves essential information, including the list of Instagram account.

5. Now Click on the 'Enable Bot Connection' button icon.

6. Then go to 'Bot manager' Menu of Instagram section & select your instagram account and click on "Action button

settings".

7. Now click on 'Story Private Reply Template' Button.And set the message for story reply.

How an app handles ‘Story Mentions’ :

If users mention you into thier story ,then system will send them private reply automatically.

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Accounts' menu within the system.

3. Now click on the "Login with Facebook" button to seamlessly import Instagram account associated with your

Facebook page.

4. Our system retrieves essential information, including the list of Instagram account.

5. Now Click on the 'Enable Bot Connection' button icon.

6. Then go to 'Bot manager' Menu of Instagram section & select your instagram account and click on "Action button

settings".

7. Now click on 'Story Mention Template' Button.And set the message for story mention reply.

8. Now add a story on instagram and mention an user.Now visit in Live chat menu of the application & mentioned user will see the auto-reply.

How an app handles when user unsends messages :

if user unsend the message, a message reply will be send regarding unsend template in the application.Our system doesn't store any users message.

1. Start by logging into our system using designated username and password.

2. Navigate to the 'Connect Accounts' menu within the system.

3. Now click on the "Login with Facebook" button to seamlessly import Instagram account associated with your

Facebook page.

4. Our system retrieves essential information, including the list of Instagram account.

5. Now Click on the 'Enable Bot Connection' button icon.

6. Then go to 'Bot manager' Menu of Instagram section & select your instagram account and click on "Action button

settings".

7. Now click on 'Message Unsend Private Reply Template' Button.And set the message for unsend story reply.