Instagram App Permission Review: BotSailor Whitelabel Submission Guide (2026)
TL;DR:
  • The Objective: Gain Meta "Advanced Access" to move your Whitelabel app from Development to Live Mode, enabling Instagram automation for your agency clients.

  • The Essential Permissions: You must request and demonstrate four specific permissions: instagram_basic, instagram_manage_messages, instagram_manage_comments, and instagram_content_publish.

  • The Submission Requirements: Provide a functional login for your whitelabel domain, a test Meta/Instagram account, and a screencast demonstrating your Live Chat’s "Unsend" logic to comply with 2026 privacy standards.

  • You’ll need these permissions:

    Instagram_basic

    instagram_manage_messages

    instagram_manage_comments

    instagram_content_publish

    Demo screencast video playlist :

    Here is the demo login account for you to check

    Login URL : https://YOURDOMAIN.COM//login
    Email : reviewer@ reviewer.com
    Password : 12345678

    Test facebook account :
    Username : [email protected]
    Password : 123456

    Test Instagram account :
    Username : [email protected]
    Password : 123456

    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Account' menu in Instagram section within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

    4. Our system retrieves essential information, including the list of pages.

    5. After completing the import account click on the 'Enable' button icon.

    Instagram_basic

    We are using this permission to read the Instagram business account profile info and media.So to read the Instagram business account profile info and media this permission is very necessary.

    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Accounts' menu within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

    4. Our system retrieves essential information along with pages and Instagram accounts.

    5.Now Click on the 'Enable' button icon for the Instagram account associated with a page.


    instagram_manage_comments :

    This permission is used to leave a comment to a media or reply to a comment of any media.


    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Account' menu in Instagram section within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

    4. Our system retrieves essential information along with pages and Instagram business accounts.

    5. After completing the import account click on the 'Enable' button icon.

    6. Now go to the 'Comment Automation' Menu of Instagram Section.

    7. Choose specific Instagram business account from the left panel, and the corresponding post list appears on the right column.

    8. Beside each post, click on the Gear icon.

    9. Click on ‘Leave a Comment Now’ link & then put content of your comment & submit. It will comment on that post by Instagram business account.



    Instagram_content_publish


    This permission is needed for publishing image & video post to Instagram Business Account.


    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Account' menu in Instagram section within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Facebook account.

    4. Our system retrieves essential information, including the list of pages.

    5. After completing the import account click on the 'Enable' button icon.

    6. Navigate to the 'Social Posting Menu' and select 'Multimedia Post.'

    7. Click the 'Create New Post' button to initiate the post creation process.

    8. Now click on the "Image/Video" to post image/Video on Instagram.

    9. You can now compose and schedule posts with images, videos for your Instagram, including setting a future publication date.

    instagram_manage_messages

    This permission is needed to read and respond to Instagram Direct Message of Instagram Business Account.

    Procedure:

    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Account' menu in the Instagram section within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Instagram Business account associated with Facebook Pages.

    4. Our system retrieves essential information, including the list of pages.

    5. After completing the import account click on the 'Enable' button icon.

    6. Now go to 'Bot manager' Menu & set Bot in Instagram account Clicking by 'Create' Button.

    Does the app provide a custom inbox solution? : Yes.

    How an app handles when user unsends messages :

    Please test this feature using my provided test Instagram account and unsedns the message from Instagram mobile app.

    if user unsend the message, a message reply will be send regarding unsend template in the application.Our system doesn't store any users message.

    1. Start by logging into our system using designated username and password.

    2. Navigate to the 'Connect Account' menu in the Instagram section within the system.

    3. Now click on the "Login with Facebook" button to seamlessly import your Instagram Business account associated with Facebook Pages.

    4. Our system retrieves essential information, including the list of pages.

    5. After completing the import account click on the 'Enable' button icon.

    6. Now go the the 'Live chat' from Instagram section.And then unsends the message that one you want to remove from livechat.And please do it from your Instagram mobile app using my provided Instagram login access.After unsends refesh the livechat tab.Then unsdens message will clear from livechat.

    Related Articles:

    How to Create Facebook App for BotSailor White Label Agency

    Submit Meta App for Cloud API: BotSailor White Label WhatsApp Signup


    Frequently Asked Questions

    Find answers to common questions about this topic

    Most rejections in 2026 stem from incomplete screencasts. Each permission (manage_messages, content_publish, etc.) needs its own clear visual proof. If the reviewer cannot replicate your steps using the provided test account, they will deny access.

    Yes. You can (and should) submit all four permissions in a single review request. This ensures that your agency's Instagram automation features are fully unlocked in one approval cycle.

    No. It is highly recommended to use the same Meta App for both WhatsApp and Instagram permissions. This provides a unified "Login with Facebook" experience for your clients and keeps your Whitelabel branding consistent.

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