Let’s Set Up the Primary Prompt for the AI Chatbot: After clicking new, this page will open where you can add the 'Campaign Name' & 'Prompt Message' .

There is already a default Prompt message for the bot. It's an initial instruction to the bot to help it understand its role.  You can tone it according to your needs & the AI chatbot online will know its functions. After naming the campaign, let’s update the default prompt and give more precise instructions. For this, I have added,

'Your responsibility is to support our customers as an agent or representative for our company. Always represent yourself as "we" or "our company" when discussing features, services, or policies. Your role is to assist customers with accurate and helpful information about our offerings. When addressing customer inquiries about prices, provide clear and concise information, including any available discounts, packages, or subscription options. Keep your responses professional, friendly, and informative & ensure that the customer understands how our products and services can best serve them.

Training the AI Chatbot With Manual FAQ:

After the Campaign is created, let's modify it by clicking the Plus button from the 'Actions' menu. You can train the AI either a with a summary or an FAQ. While a summary is more intelligent as context is available on your business as a whole, richer responses will be issued. Inline with this, a summary consumes more tokens than an FAQ which is a more cost efficient format that uses specific questions and answers. Simply upload your content in the required format, save the settings, and your AI is good to go. For richer, more complex responses use a summary or if promptness is what you seek, you can rely on FAQs. 

Now I will add my business summery here for better response. You can add as many FAQ’s as you like or add a summary.

That's all, now the chatbot will do it's wonders & reply from the given prompt as a summery.

Training the AI Chatbot With URL:

Now, insert an URL into this open AI chatbot setting to fetch data! First, switch to the URL from the right corner and click 'New.'

Following that, this page will open,  where you have to add the Campaign URL, of the page from where the bot will fetch data, in the 'Fetch Content Configuration' section, you must select a 'Selector,' which can be either 'ID' or 'Class.' Well, this depends on the website's design. Some elements on the page are defined by an ID (unique to that element), while others are defined by a Class (which can apply to multiple elements). The choice of Selector will depend on the website's structure and which one best targets the specific content you wish to fetch.

You can also Remove Content Configuration by ID or class to specify areas to exclude if the webpage contains unnecessary details, such as ads, navigation bars or footers, irrelevant to the content you want to fetch. Removing these sections ensures that only the necessary content is included in the fetch process.

Now after adding the URL let’s complete the process. Here, I will add BotSailor's landing page link. I specifically selected the part where BotSailor's Integrations are mentioned, and after inspecting it, I can see it's under the 'Class' section. 

From here, I copied the selector name, 'Container.'

Now, I will apply the input in the Selector and Selector Name section. The Selector is 'Class,' and the selector name is 'Container.' 

Since I only selected one part of the page to fetch data, I do not need to remove any content configuration. Finally, once done adding the Class & Selector Name, click 'Generate FAQ' or 'Generate Raw Response' & save. That's all you will be good to go. That’s all about the URL input, you can either give specific ID or Class from a selected section or the entire page. In that case you should remove unnecessary content by using the removing content configuration option, & remove headers or footers.

Training the AI chatbot with File:

You can upload structured documents like training manuals, FAQs or product guides into your chatbot from the File Settings section. Click 'New' to upload your PDF, Word (,doc TXT or) file.

Once you upload your file, you have 2 processing choices :

Generate Raw Response: This option returns the whole document as an individual, comprehensive response. By giving the whole raw response in one FAQ, it provides a far far more in depth answer and also allows the chatbot to react in a more context. However, this particular method requires more tokens and can use up far more credits because the responses are detailed.

Generate FAQ: This option divides the content into smaller, individual FAQ entries. This approach utilizes fewer tokens and it is less costly, however the chatbot might not offer as context-aware or detailed responses as it would with a raw response. However it makes for quicker, much more succinct answers.
When finished, select your choice and click 'Save'. The chatbot will then make use of the uploaded file to offer responses - in-depth or concise - per method chosen.

Setting Up the No Match Reply & Configuration

Since I have completed training the free AI chatbot online with necessary URLs, files, & Manual FAQs as needed. Let's configure the No Match Reply, where the bot will reply to any customer query according to the training data upon no match! 

·    Go to Bot Manager, then 'Action Buttons,' & click 'No Match.'

It will redirect you to the visual drag-and-drop flow builder. Double click ‘AI Reply’. In the 'Open AI training campaign' section, select and save the trained bot.

In the next step, scroll down in the Bot Manager & click 'Configuration.' 

Enable the 'No Match Reply' & save settings. No match reply setting  with AI Campaign is the best option to make your open AI chatbot active all time.

Configuring the Central Control System: "Enable AI Assistant"

Simply Navigate to the Bot Manager. Locate the "Enable AI Assistant" & switch it on, besides this the chatbot menu will appear that are already trained,you can select your preferred campaign. From here you can control you chatbots behaviour,to learn the controllings, prefer reading this blog- AI Assistant Chatbots: Revolutionize Your Customer Support .

The intent detection in the AI Assistant system is a whole new part, to learn how you can set the intent detection, go here & read- AI-Powered Intent Detection to Enhance Chatbot Efficiency . 

Now set the chatbot to either ‘AI Assistant' for All Queries’ or ‘AI as a Fallback Only’ according to your need. 

 Let's test the bot now from an user end!

Cleary, the open AI chatbot is replying perfectly. Your free AI chatbot is now fully trained and configured. Now this bot can respond to your customer inquiries using the trained data from manual FAQs, URLs and uploaded files. When "No Match Reply" or AI Assistant for ‘All Queries is enabled’, the bot can provide helpful answers, which will ensure smooth customer support.

Why Use BotSailor's AI Assistant for Your Business?

There are plenty of reasons why this AI Assistant is much needed in todays business scenario. BotSailor's AI Assistant can turn your business & customer engagement inside out. Here's how:

• Multi-Channel Support: You can install the AI Assistant on Website Chatbot, WhatsApp, Messenger, Instagram and Telegram.
• 24/7 Availability: Provide instant and round the clock customer support to increase customer satisfaction.
• Smart Training: Availability of  training the bot on FAQs, file-based data, or other external sources for context-aware responses.
• Personalized Interactions: Reach customers with highly customized responses & build better customer relationship.
• Scalable and Cost-Effective: Handle rising loads without extra cost.
• Enhanced Productivity: Free up your team to tackle more complex tasks while the bot handles routine queries.
• Competitive Edge: Superior customer service & innovative communication sets you apart in the market & among competitors.

BotSailor is a omnichannel chatbot software covering the most popular social media channels that are used worldwide. These Includes

WhatsApp Chatbot: BotSailor has a comprehensive set of tool for whatsapp chatbot channel, that contains a full-scale drag & drop chatbot builder, broadcasting, webhook workflow, live chat, whatsapp flows form integration, google sheet. integration, HTTP API & ecommerce store integration along with numerous payment methods & so on.

Facebook Messenger Chatbot: The messenger chatbot in BotSailor is rich with AI Assistant central control, Broadcasting, Live chat facilities, post list, Postback Manager, Engagement Widget, Sequence, Input Flow, Persistent Menu, RCN Post-back Manager, Domain Whitelisting, JSON API Connector, Out-bound Webhook, Action Button, AI Training Campaign, Configuration & so on.

Instagram Dm Chatbot: The Instagram chatbot function includes various capabilities, such as no code chatbot builder, AI Assistant, Postback Manager, Sequence, Input Flow, Persistent Menu, Domain Whitelisting, JSON API Connector, Out-bound Webhook, Action Buttons, AI Training Campaign, Get Started Settings, Live chat facilities & so forth.

Website Chatbot: The Website Chatbot Integration Is BotSailor’s New Addition. This Website Chatbot allows business to integrate this chatbot directly on their website. It offers realtime communication including Live Chat functionality. Agents can see & control the conversations from here. Besides that the chatbot can be highly customized & the AI training campaign is available as well. With complete tools like chatbot creation, Postback Manager, Input Flow, Persistent Menu, JSON API Connector, Out-bound Webhook, Action Buttons businesses can fully customize their chatbot functionality.

In essence ,as observed, shown in the tutorial above, by empowering one of the best AI chatbot online with BotSailor, it created a smart, efficient and user-friendly best AI chatbot which can handle customer queries, can provide accurate information within the data provided, and the bot can represent your business in a professional manner. Start taking advantage of this AI-powered free AI chatbot online suite to customize your business's portfolio and customer support. You can start using this one of the best AI chatbot suite today!

Watch this video where we demonstrate the process of training an AI Assistant chatbot with various data sources, showing how BotSailor's AI Assistant chatbot can optimize your customer support, automate tasks, and enhance your marketing campaigns.

FAQ

Q: How does the pricing for AI Token work?

Ans: The AI chatbot training in BotSailor is powered by Open AI . For each premium account there are 100K tokens are free for every month. If this 100K token doesn't cover for your use, then 10 million token will  cost you  just $12. Which validity is unlimited.

Q: What is the purpose of AI chatbot for eCommerce?

Ans: The main purpose of AI chatbot for eCommerce is to automate tasks, customer support & managing marketing campaign. It helps to reduce cost, wait time, faster support & ultimately opening path to successful e-commerce businesses.

Q. Why AI chatbot rather than traditional method?

Ans: AI chatbot uses natural language processing other than command based systems. AI chatbots have the ability to understand human language and give answers based on the questions.

Q: What is an online AI chatbot/ What is an AI chatbot online ?

Ans: An online AI chatbot is a SaaS application which is accessible via browsers, websites, or can be integrated social media platforms, designed to provide automated and tailored interactions with users.

Q: Where can I find free online AI chatbots?

Ans: Platforms like BotSailor and others provide free AI chatbot services online.

Q: Can I customize a chatbot for my eCommerce store?

Ans: Yes, you can customize a chatbot for your eCommerce store with platforms like BotSailor and with the White-Label plan, you can use your own branding and logo, as well as localization to make it best fit for your needs. BotSailor's chatbot is highly customizable with it's drag & drop flow builder, & AI trained chatbot facilities.

Q: How can I create an AI chatbot for free?

Ans: BotSailor is a free AI Chatbot platform with multichannel options. You can simply connect or integrate your social media accounts with it & start making free AI chatbots.

Q: How does an AI chatbot improve customer service?

Ans: AI chatbots can handle FAQs, resolve issues faster, provide instant responses, and operate 24/7  in order to significantly enhancing customer satisfaction.

Q: What features should I look for in a customer service chatbot?

Ans: You should look for multi-channel support, conversational AI, integration capabilities, and AI chatbot capabilities, marketing automation systems &  customization options  when looking for a customer service chatbot.

Q. What is the best free ai chatbot?

Ans: The best AI chatbot free, depends on your needs & use case. If you are willing to use a chatbot for social media & manage the marketing tasks & customer support, BotSailor is the best option. For conversational best free ai chatbot, it's ChatGPT. There are also open source chatbots that can be useful for developers. So the best free ai chatbot depends on ones needs & usage.