Submit Meta App for Cloud API: BotSailor Whitelabel WhatsApp Signup

Dear Botsailor Whitelabel Agency Users,

After creating your WhatsApp Embed Sign Up App and integrating it with your reseller account, you need to submit your app for approval to obtain the necessary permissions. This guide will walk you through the permissions you need and the steps to submit your app. 

To Learn how to create a Whatsapp Embed Sign up App & Integrate it with your agency account please follow the link below:

Create a Whatsapp App

Before You Begin:

1. Ensure your Whatsapp business account is business-verified.
2. Create a test user in your agency account.
3. Make a screencast video for each permission using your agency account.

Permissions Needed:

• whatsapp_business_messaging
• whatsapp_business_management
• catalog_management

You need to create screencasts video following the below playlist:

• System Login Credentials for Testing:

  • URL: https://yourdomain.com/login
  • Username: reviewer@yourdomain.com
  • Password: 12345678

Whatsapp_business_messageing : 

Tell us how you're using this permission or feature
Our app uses the whatsapp_business_messaging permission to enhance customer engagement and streamline business communication.

Usage of whatsapp_business_messaging Permission:

Send and Receive Messages: Enables real-time messaging through our Live Chat Solution.

Media Handling: Allows upload and retrieval of media, facilitating the sharing of images, videos, and documents.
Business Profile Management:

In the screencast, we have show how WhatsApp Chatbot will work and also how to communicate through live chat.

whatsapp_business_management :

Tell us how you're using this permission or feature
Detailed Description for Facebook App Approval:

Our app uses the whatsapp_business_management permission to manage and analyze WhatsApp business assets, providing essential tools for businesses to optimize communication.

Usage of whatsapp_business_management Permission:

Management of Assets:

Business Accounts & Phone Numbers: Manage WhatsApp business accounts and phone numbers.
Message Templates & QR Codes: Create, edit, and deploy message templates and QR codes for efficient communication.
Webhook Subscriptions: Manage webhooks for real-time updates and automated workflows.
Analytics and Insights:

Account Analytics: Display detailed analytics of WhatsApp Business Accounts in the customer portal.
Requesting Insights: Obtain analytics to improve our app and help businesses refine communication strategies using aggregated, anonymized data.
Value Addition for Users:

Streamlined Management: Efficiently manage WhatsApp business assets from one platform.
Communication Efficiency: Use message templates and QR codes for quick, consistent responses.
Enhanced Engagement: Automate interactions with webhook subscriptions for timely customer engagement.
Actionable Insights: Gain performance insights to make data-driven decisions and optimize marketing strategies.
Necessity for App Functionality:

Core Features: Essential for managing WhatsApp business accounts, phone numbers, templates, QR codes, and webhooks.
Analytics Display: Crucial for monitoring performance and identifying improvement areas.
Automated Workflows: Key for enabling real-time interactions and automation.
Optimized Strategies: Vital for continuous improvement of communication strategies and service quality.
In summary, the whatsapp_business_management permission is crucial for our app’s functionality, enabling essential management and analytics features, enhancing communication efficiency, and supporting strategic optimization through valuable insights.

catalog_management :

Tell us how you're using this permission or feature
We have uploaded a new screencast showing syncing products catalog from Facebook Commerce Manager to our WhatsApp Business account.

Our app uses the catalog_management permission to read and sync product catalogs into our system for management within WhatsApp. This enhances commerce-related functionalities directly in the WhatsApp environment.

Usage of catalog_management Permission:

Catalog Synchronization:
Read Purpose: Sync product catalogs from Facebook into our software to ensure up-to-date product information in WhatsApp.
Value Addition for Users:

Streamlined Product Management:

Manage product inventories directly within WhatsApp, reducing manual data entry and errors.
Enhanced Ecommerce Functionality:

Provide up-to-date product information in WhatsApp, improving customer experience and sales.
Necessity for App Functionality:

Core Feature Integration:

Essential for reading and syncing product catalogs within WhatsApp.
Improved User Experience:

Ensures access to the latest product information, enhancing app efficiency and effectiveness.
In summary, the catalog_management permission is crucial for our app to read and sync product catalogs for effective management within WhatsApp, supporting key eCommerce functionalities and improving user experience.

Final Steps:

After receiving approval for all permissions and business verification, turn your Facebook app to Live Mode.

After getting all the approval you can see like this . This means all permissions are approved

Screenshot is coming soon.

Related Blogs:

Set Up BotSailor Whitelabel: WhatsApp Embedded Signup Guide