Query on Pushing WhatsApp Inbox Messages to CRM via Webhook
Rajesh Saini
#1
Rajesh Saini
Hi Team,

I would like to inquire if it’s possible to push live WhatsApp inbox messages directly into our CRM via webhook. Can you confirm if our current system supports this?

If Yes, could you please provide details on how this can be implemented, along with any documentation or steps for integration?

If No, I request you to kindly implement this functionality. We need a webhook to capture all live WhatsApp inbox messages and push them into our CRM in real-time.

Please advise on the next steps and let me know if you require any additional information.
#2
BotSailor
Currently all inbox data can't be sent to external webhook. We can implement it for future update. We are considering it if it's useful for people.

Thanks