#576-Duplicate Message Reply in BotSailor Instagram Livechat

Khairujjaman Akash 1 year ago

I am writing to report a critical bug I've encountered while using Botsailor's Instagram Livechat feature. The issue involves messages being shown sent twice to users in livechat. While in reality message was sent once. This bug is a major concern because it significantly impacts our experience as an admin. I consider this issue to be of medium severity and urgency. While it doesn't completely disable the functionality, it creates a negative impression for our customers interacting with us through Instagram Livechat.

We are reviewing the bug report for Instagram live chat.

We have found the bug in live chat data are inserted twice. We are working on fix as soon as possible. Thanks

It has been resolved and updated to BotSailor server. Thanks Konok

Hi I am still experiencing the same issue with duplicate message replies in Instagram Live Chat.

Okay, We are further checking the issue. Thanks for your patience.

We have found another place from where duplicate message is displaying. We are going to update in few minutes. Thanks

Can you check please again. We have given update. It should work now. Please confirm us if it's working properly in your end. Thanks

Thanks its working Now!

Thank your for confirming. Konok