Session expiry in Input flow & Chat with human

Expire the session after some time. Team provide some option to expire the user input flow, and the chat with a human option is selected. Currently if use seleted chat with human we need to resume the bot manually, make changes to automatically restart the bot after some 5 to 10 minutes, and say a message like chatbot enabled. Same with user input flow: if a customer doesn't answer a question after some time, the session should be closed, but currently, even after years, the input flow is active. Please fix these and provide enhancements.

We are reviewing this request, Will back soon to you by providing next update about it. Thanks

We are considering the feature to implement. Thanks

We have scheduled for adding the feature by our developer by this week. Thanks

Development has been started. Regards

Feature has been implemented. We are now testing. And we will release it very soon. Thanks

User input reset after a specific time and chat with human reset after a specific time has been implemented. Thanks

How much time will take to reset like 1hour, 10minutes ?

Hi team, sesdion expiry was implemented and it working but need an enhacement once the session expired. we need to send message like ""It's been quite for a while, your session has expired"" this will help customer know that he has to restart

Hi team, session expiry was implemented and it working but need an enhancement once the session expired. we need to send message like ""It's been quite for a while, your session has expired"" this will help customer know that he has to restart

yes you are right without inform how customer will understand what to do

In inputflow URL and Mob not getting validated Rest validation work properly even session getting reseted after defined minutes but issue is already reported by @Arikrishnan user not getting notified for session reset please fix

Chat with human Session Expiry Time (in Minute) works properly but same issue we need to send message like ""It's been quite for a while, your session has expired"" this will help customer know that he has to restart

Thank you for your valuable feedback regarding the session expiry feature. We understand the importance of notifying users when their session has expired. However, after careful consideration and feedback from some of our customers, including Arikrishnan, we have decided not to implement an automatic notification message like "It's been quite for a while, your session has expired." We believe that sending this message within WhatsApp might sometimes disturb subscribers and could negatively impact their user experience. Instead, we are focusing on enhancing other aspects of our platform to ensure smooth and efficient interactions. We appreciate your understanding and continued support. If you have any further suggestions or concerns, please feel free to share them with us.

Team this will not impact user experience actually this will enhance that. I have a flow where user needs to send email and i have kept 2 min to expire but sometime they reply after 5 min then its of no use. This session expiry is used in app saas lime wati gallabox interkat aisensy. this is something common

This will improve user experience... you add kind of automated notification your session will be expire in this minutes.. like that