Web-Based Embeddable Chatbot for BotSailer
Zak Biruk
Implement a web-based embeddable chatbot for websites, featuring a flow builder, live chat, and comprehensive reporting ...etc enhancing customer support capabilities.
Key Features:
1. Flow Builder:
- Intuitive drag-and-drop interface for creating custom chatbot interactions like the other channels
- Support for various actions such as messages, questions, and integrations.
2. Live Chat Integration:
- Real-time chat functionality for seamless customer support.
- Ability for support agents to take over chatbot conversations as needed.
3. Comprehensive Reporting:
- Detailed reports on IP address, country, device type, and user behavior.
- Analytics dashboard to monitor chatbot performance and customer interactions.
Benefits:
- Enhanced Support: Provides robust customer support directly on websites.
- Customization: Allows businesses to tailor chatbot interactions to their specific needs.
- Insights: Delivers valuable insights into customer behavior and interaction patterns.
This feature will position BotSailer as a comprehensive solution for web-based customer support , similar to tawk.to on the top of the four social media channels by combining advanced chatbot capabilities with real-time live chat and detailed reporting etc
Key Features:
1. Flow Builder:
- Intuitive drag-and-drop interface for creating custom chatbot interactions like the other channels
- Support for various actions such as messages, questions, and integrations.
2. Live Chat Integration:
- Real-time chat functionality for seamless customer support.
- Ability for support agents to take over chatbot conversations as needed.
3. Comprehensive Reporting:
- Detailed reports on IP address, country, device type, and user behavior.
- Analytics dashboard to monitor chatbot performance and customer interactions.
Benefits:
- Enhanced Support: Provides robust customer support directly on websites.
- Customization: Allows businesses to tailor chatbot interactions to their specific needs.
- Insights: Delivers valuable insights into customer behavior and interaction patterns.
This feature will position BotSailer as a comprehensive solution for web-based customer support , similar to tawk.to on the top of the four social media channels by combining advanced chatbot capabilities with real-time live chat and detailed reporting etc
Thank you for your valuable feedback and for suggesting such a comprehensive feature. We're excited to inform you that we have already planned and initiated development on an embeddable web-based chatbot for websites, featuring the very functionalities you've outlined.We believe this new feature will position BotSailor as a comprehensive solution for web-based customer support, while leveraging our advanced chatbot capabilities across multiple social media channels.
Rest assured, we are committed to delivering this enhancement and are working diligently to implement it completely very soon. Thank you for your patience and continued support.
If you have any further suggestions or need more details, please don't hesitate to reach out!
Best regards,
The BotSailor Team
Rest assured, we are committed to delivering this enhancement and are working diligently to implement it completely very soon. Thank you for your patience and continued support.
If you have any further suggestions or need more details, please don't hesitate to reach out!
Best regards,
The BotSailor Team
Fatema Khatun
We are reviewing this feature request.
Thanks
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