#2461-Auto Assignment for AI-Initiated Chats

Currently, when a user initiates a chat using a triggered keyword, the conversation is automatically assigned to a group or agent.

However, when the chat is initiated by the AI, it is not assigned to any agent, which requires manual handling.

We request a feature that allows AI-initiated chats to be automatically assigned to a predefined agent or group, similar to keyword-triggered chats.

This will ensure smoother workflow, faster response times, and better lead management.