🚀 New Feature Release: Connect WhatsApp Business App to BotSailor! 🎉

🚀 New Feature Release: Connect WhatsApp Business App to BotSailor! 🎉

We are excited to announce that BotSailor now supports connecting your existing WhatsApp Business App (WABA) phone number! With this new feature, you can seamlessly integrate your WhatsApp Business App and sync your existing contacts and old chat history—making it easier than ever to continue conversations and manage customer interactions efficiently.

🔹 What’s New?
✅ Connect Your Existing WhatsApp Business Number – No need to switch numbers, just link your current WhatsApp Business App directly to BotSailor.
✅ Sync Old Contacts & Chat History – Retrieve past interactions and contacts to maintain continuity in customer conversations. (This sync option is only available within the first 24 hours after connecting your number!)
✅ Automated Webhook Calls – Incoming messages will be processed via webhooks, ensuring smooth communication.

Read details here https://botsailor.com/blog/connect-whatsapp-business-app-to-cloud-api



💳 Message Credit Usage for PPU Users
For Pay-Per-Use (PPU) users, each message received via the webhook will consume message credits as per our standard logic. Since this feature processes messages in real-time, it follows the same message credit system as described in our pricing model.

⚙️ Important for White Label Resellers
If you're using BotSailor’s white-label solution, you need to enable the following webhook fields in your WhatsApp settings to ensure proper syncing and message processing:
🔹 messages
🔹 smb_app_state_sync
🔹 smb_message_echoes
🔹 history

This update enhances the flexibility and power of BotSailor, allowing you to manage your WhatsApp conversations more effectively.

🔗 Start connecting your WhatsApp Business App today! 🚀

I have face this problem when onboard to the system.

https://www.facebook.com/v20.0/dialog/oauth?app_id=2562317120623674&cbt=1740916996543&channel_url=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Dfb4bac0ec796103e1%26domain%3Dezchat.world%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fezchat.world%252Ffd0faa3c21c416e1b%26relation%3Dopener&client_id=2562317120623674&config_id=1199467111359449&display=popup&domain=ezchat.world&e2e=%7B%7D&extras=%7B%22feature%22%3A%22whatsapp_embedded_signup%22%2C%22featureType%22%3A%22whatsapp_business_app_onboarding%22%2C%22sessionInfoVersion%22%3A%223%22%2C%22setup%22%3A%7B%7D%7D&fallback_redirect_uri=https%3A%2F%2Fezchat.world%2Fwhatsapp%2Fbot%2Fconnect%23&locale=en_US&logger_id=f2ea90dc78ac18f0f&origin=1&override_default_response_type=true&redirect_uri=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df22f9b8ef4a3f46d0%26domain%3Dezchat.world%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fezchat.world%252Ffd0faa3c21c416e1b%26relation%3Dopener%26frame%3Df83696329626406d7&response_type=code&sdk=joey&version=v20.0

Please provide a screenshot what problem you are facing ?

What does subscribers mean in paid plans?
Is it possible to increase the advantage of the number of team members in the plans paid because I want a commercial plan

In BotSailor, "subscribers" refer to the users who interact with your chatbot and "users" refer to the individuals who sign up to your White Label to use the chatbot for their business.
If you need unlimited team members with your agency packages, you can get an add-on for unlimited team members.

Thank you.