How to Fix WhatsApp Bot Not Working

📌Is your WhatsApp bot not responding? The issue is usually caused by an incorrect webhook setup or unsubscribed events. Follow these simple steps to get it working again!

Step 1: Update Your Webhook URL

1. Go to *WhatsApp → Configuration* in yourMeta Developer Account

2. Enter these details:

-Callback URL: Must be your Reseller domain webhook URL

Example: https://yourdomain.com/webhook/whatsapp-webhook

- Verify Token: 8450385012773603920

3. Click **Verify and Save** to confirm.

Step 2: Subscribe to Required Events

In **Webhook Fields**, ensure these events show **Subscribed**:

📌 *history

📌 *messages

📌 *smb_app_state_sync

📌 *smb_message_echoes

All Done!

Your WhatsApp bot should now work properly.After that if you see bot still not working then fell free to Contact our support team here-BotSailor Support

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