📌Is your WhatsApp bot not responding? The issue is usually caused by an incorrect webhook setup or unsubscribed events. Follow these simple steps to get it working again!
Step 1: Update Your Webhook URL
1. Go to *WhatsApp → Configuration* in yourMeta Developer Account
2. Enter these details:
-Callback URL: Must be your Reseller domain webhook URL
Example: https://yourdomain.com/webhook/whatsapp-webhook
- Verify Token: 8450385012773603920
3. Click **Verify and Save** to confirm.
Step 2: Subscribe to Required Events
In **Webhook Fields**, ensure these events show **Subscribed**:
📌 *history
📌 *messages
📌 *smb_app_state_sync
📌 *smb_message_echoes
All Done!
Your WhatsApp bot should now work properly.After that if you see bot still not working then fell free to Contact our support team here-BotSailor Support
Related Articles:
WhatsApp Error 131026: Message Undeliverable (Fix & Solutions)
How to Solve Duplicate Replies on WhatsApp Bot
How to Change the Language Settings of Reseller and User Account
