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BotSailor: A Global AI Automation Brand Built in Bangladesh

  • 11 Aug 2026
  • 4 min read
BotSailor: A Global AI Automation Brand Built in Bangladesh
TL;DR:
BotSailor is a powerful, globally recognized AI automation and SaaS platform proudly built in Bangladesh by the team behind Xerone IT. Founded in 2021, it has evolved from basic chatbot technology into a comprehensive ecosystem for AI Agents, WhatsApp, omnichannel marketing, and White Label SaaS. While serving businesses worldwide, BotSailor is now making its platform highly accessible to Bangladeshi businesses and entrepreneurs by introducing local payment integrations like bKash and Nagad

Bangladesh has produced world-class software talent for years. Today, it is also producing global technology brands of its own.

BotSailor is one of them.

Built in Bangladesh, BotSailor has grown into an established global AI automation platform serving businesses, agencies, entrepreneurs, and technology companies across international markets.

What began as years of experience in chatbot technology has evolved into a powerful SaaS ecosystem for AI Agents, WhatsApp automation, social media automation, omnichannel communication, e-commerce, marketing, customer support, and business workflows.

A Journey Built on Years of Experience

The story behind BotSailor goes back to 2016, when the team behind Xerone IT began working deeply in the chatbot and conversational automation industry through ChatPion.

Those years created valuable experience in automation, customer communication, messaging platforms, and SaaS technology.

In 2021, that experience became BotSailor — founded by Muraduzzaman Konok, Al-Amin Jwel, and Mostofa Zaman with a clear global vision.

Since then, BotSailor has continued to evolve, innovate, and grow as an international SaaS brand built from Bangladesh.

From Chatbots to Intelligent AI Agents

BotSailor today is far beyond a traditional chatbot platform.

Its AI Agents can understand conversations, work with business knowledge, collect information, connect with APIs, trigger workflows, update customer data, and hand conversations to human teams when needed.

Businesses can automate customer engagement across:

WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chat.

The platform also brings together broadcasts, conversational commerce, team inbox, e-commerce automation, integrations, workflows, and advanced business automation.

The focus is simple:

Not just automated replies — real business actions and outcomes.

Powering Businesses — and Other SaaS Brands

One of BotSailor’s strongest capabilities is its White Label SaaS platform.

Agencies and technology companies around the world use BotSailor to build and operate their own branded automation businesses.

They serve their own customers, build their own brand, and grow their own SaaS business — while BotSailor provides the technology underneath.

That is a powerful part of the BotSailor ecosystem.

BotSailor does not only help businesses automate. It helps entrepreneurs and companies build businesses of their own.

And if businesses across the world are doing that with BotSailor, there is a major opportunity for Bangladeshi agencies, entrepreneurs, and software companies to do the same.

Built Here. Trusted Around the World.

BotSailor is proudly built in Bangladesh, but its reach is international.

Businesses around the world use the platform for automation, customer engagement, AI-powered support, sales, marketing, and conversational commerce.

That global journey is especially meaningful because the technology, product development, and innovation behind BotSailor continue to come from Bangladesh.

It is a strong example of what Bangladeshi technology can achieve when it is built with global ambition from the beginning.

Now Even More Accessible for Bangladesh

As BotSailor continues its international growth, the opportunity in Bangladesh is also expanding rapidly.

Businesses here are adopting AI, WhatsApp, Facebook commerce, customer automation, and conversational selling faster than ever.

To make BotSailor easier to access locally, Bangladeshi customers will be able to use convenient payment options such as bKash, Nagad, local debit and credit cards, and other supported payment methods.

This gives Bangladeshi businesses easier access to the same platform already serving businesses and technology companies around the world.

A Global Brand with Bangladeshi Roots

BotSailor represents a bigger story.

Bangladesh is not only capable of providing technology services to the world.

Bangladesh can build global SaaS brands.

It can build AI platforms.

It can create technology used by businesses internationally.

And it can power other companies that build their own products and services on top of that technology.

BotSailor is already part of that story.

From the team's chatbot journey beginning in 2016, to the launch of BotSailor in 2021, to today's AI Agents and global SaaS ecosystem, the vision has remained clear:

Build powerful technology in Bangladesh and deliver it to the world.


BotSailor —
Built in Bangladesh.
Trusted Globally.
Powering Business Automation Worldwide.



BotSailor

BotSailor

FAQ

Frequently Asked Questions

Find answers to common questions about this topic

BotSailor is a comprehensive SaaS platform for AI automation, omnichannel communication, e-commerce, and customer support. It uses advanced AI Agents to automate business interactions and workflows.

BotSailor was founded in 2021 by Muraduzzaman Konok, Al-Amin Jwel, and Mostofa Zaman. The platform was built by the team behind Xerone IT, leveraging conversational automation experience dating back to 2016.

The platform allows businesses to automate customer engagement across WhatsApp, Facebook Messenger, Instagram, Telegram, and Website Chat & third party app integrations.

Unlike basic auto-reply bots, BotSailor’s AI Agents can understand complex conversations, utilize business knowledge, collect data, connect with external APIs, trigger workflows, and seamlessly hand off chats to human agents.

BotSailor offers a White Label capability that allows technology companies and marketing agencies to rebrand the BotSailor platform as their own. This enables them to build and grow their own independent SaaS businesses using BotSailor's underlying technology.

Yes. Through the White Label SaaS platform, Bangladeshi entrepreneurs and agencies have a major opportunity to build their own branded automation businesses and serve their own local or global clients.

To support local adoption, BotSailor is rolling out convenient local payment methods for Bangladeshi users, including bKash, Nagad, and local debit/credit cards.

Local businesses can use BotSailor to manage conversational commerce directly on platforms like Facebook and WhatsApp, automate e-commerce operations, run broadcasts, and provide 24/7 AI-powered customer support.

It proves that Bangladesh is not just a destination for IT services, but a hub capable of building and exporting world-class, globally trusted SaaS products and AI platforms.

Yes, it includes a unified team inbox. When an AI Agent encounters a complex issue or a customer requests a real person, the system can automatically hand the conversation over to a human support team.