Follow-Up Setting in Live Chat for Customer Support

BotSailor
#1
BotSailor

We would like to request the addition of a "Follow-Up Setting" feature within the Live Chat interface. This feature will greatly enhance our customer support capabilities by allowing support agents to set follow-up reminders and tasks directly within the chat interface. Allow agents to set reminders to follow up with customers at a specified date and time.

#2
Maxs
#1

BotSailor

Great feature. Best luck

#3
BotSailor

We are nearly finishing of implementing follow up reminder settings. We will release it very soon. Thanks

#4
Maxs

Great

#5
BotSailor

We have released this follow up reminder features. Thanks

#6
Maxs

Great