#710-Follow-Up Setting in Live Chat for Customer Support

We would like to request the addition of a "Follow-Up Setting" feature within the Live Chat interface. This feature will greatly enhance our customer support capabilities by allowing support agents to set follow-up reminders and tasks directly within the chat interface. Allow agents to set reminders to follow up with customers at a specified date and time.

Great feature. Best luck

We are nearly finishing of implementing follow up reminder settings. We will release it very soon. Thanks

Great

We have released this follow up reminder features. Thanks

Great