Follow-Up Setting in Live Chat for Customer Support
BotSailor
#1
BotSailor
We would like to request the addition of a "Follow-Up Setting" feature within the Live Chat interface. This feature will greatly enhance our customer support capabilities by allowing support agents to set follow-up reminders and tasks directly within the chat interface.

Allow agents to set reminders to follow up with customers at a specified date and time.
#2
Dishang Shah
#1

BotSailor

Great feature.
Best luck
#3
BotSailor
We are nearly finishing of implementing follow up reminder settings. We will release it very soon.

Thanks
#4
Dishang Shah
Great
#5
BotSailor
We have released this follow up reminder features.

Thanks
#6
Dishang Shah
Great