#2592-Support Media-Buttons in 24Hour Window

Hi team,

I’d like to request a feature enhancement for the WhatsApp Send Message API:

Endpoint:

@abc.domain.com.../send

Currently, within the 24-hour customer-initiated session window, we can send messages without using template messages. However, I would like to request support for:

• Sending media messages (images, videos, documents, etc.)
• Sending interactive buttons (reply buttons)
• Sending media + interactive buttons together in a single message

This would significantly improve user engagement. For example:

• Sending a product image with “Buy Now” / “View Details” buttons
• Sharing documents with quick action responses
• Creating more interactive and seamless customer conversations

At the moment we can send only text message and this is not enough in industry trend.

Please consider:

1. Enabling interactive message support (buttons) within session messages
2. Allowing media + buttons in a single API request
3. Providing clear documentation and request/response examples

This feature would make the API much more powerful and flexible for real-time customer interactions because this is very basic requirement.

Thanks

Dear user,

We will implement the media sending through API for 24 hour window.

Thank you.

Thanks for considering after long time.

Also request you to implement option to send buttons within 24hours.

Dear user,

We have implemented the media message through API on WhatsApp.

Thank you.

I really appreciate this. thank you so much.

currently i can't test but definitely will update you next week.

Also please take a look to send Buttons inside 24Hours window.

THank you

Thank you. It would be great to send buttons and more interactive modules directly via API to create complex, variable AI flows.

We add the

• Sending interactive buttons (reply buttons)
• Sending media + interactive buttons together in a single message

Please check and has any issue let us confirm

am really thankful to you.. will update here once check

I suggest adding the option to send an interactive ecommerce module with variables for sending products

Hi team, thank you for the amazing work!

Seeing the recent implementation of media and interactive buttons via API is fantastic. Great job on delivering this so quickly!

Building on @Admin's suggestion regarding interactive e-commerce modules, I would like to reinforce a very specific and highly urgent e-commerce feature: the "Copy Code" button for Dynamic PIX (WhatsApp Payments API).

Since you have just successfully implemented interactive reply buttons, adding support for the order_details interactive message would be the perfect next step.

Why this matters now:

• It allows sending a native invoice where the customer clicks a button to copy the dynamic PIX code directly inside the chat.
• It uses a very similar interactive framework to what you just built, but requires passing a payment_settings object (with type: "pix_dynamic_code").
• This is an absolute game-changer for Brazilian businesses relying on automated billing.

I recently opened a detailed feature request for this on the forum, but seeing how fast the API is evolving here makes me hopeful. Would it be possible to include this specific payment button capability in your upcoming API updates?

Thank you again for the continuous improvements!

Best regards, ZarkChat