
Request for Webhook Integration to Transfer Incoming WhatsApp Messages to CRM
We are currently using your botsailor software to send and receive messages via the official WhatsApp API. We would like to request an enhancement in the software to enable automatic transfer of all incoming messages (received via WhatsApp) to our CRM system through a webhook. Specifically, we would like the following: Every incoming WhatsApp message (including text, images, documents, etc.) should be pushed to our CRM system in real-time using a webhook. The webhook should send essential details such as: Sender’s phone number Message content Media (if any) Timestamp of the message The purpose of this feature is to allow us the freedom to set actions and triggers based on the incoming WhatsApp messages in our CRM system, enhancing our automation and response capabilities. Please confirm if this feature can be implemented and provide the estimated time required to integrate this feature into our system. Looking forward to your response Thank you.
We have already implemented this feature as a beta for our reseller customers, with a planned full release for all users by tomorrow. Please stay tuned for the update. Thanks.