Template category should show when viewing template

WhatsApp
#1
WhatsApp

Hello Team, There is a problem when we view the template; it does not indicate which category it belongs to. This is very preliminary information regarding the template. Thanks!

#2
Maxs
#1

WhatsApp

I already told but says we will consider in future. BS have to work most on template part

#3
WhatsApp

The meta has started changing the template category automatically when creating a new utility type template, like birthday wishes, Facebook business admins get emails that the category is automatically changed. This is now more critical to show what kind of template was submitted and what kind is approved. Because it leads to a lot of confusion among users, I personally got confused multiple times when this happened. It can be more confusing for the normal customers.

#4
BotSailor

Okay thanks for the request, Yes, we will surely make it more clear and organized. As you know we are actively working on various request and feature , so it may take time. We appreciate you to provide your details suggestion to make the system more powerful. We will do one by one as soon as possible. Thanks

#5
Maxs
#4

BotSailor

This is prior requirement.

#6
WhatsApp

Hi, thanks for understanding. This is also critical from the financial point of view, as if the Utility template is changed to Marketing, and the customer will not know about it, it will lead to unintentional expenses if it is used in broadcasting.