shared inbox canned response message not sync with live chat

Faizal
#1
Faizal
created canned message of whatsapp live chat not showing in shared inbox live chat. It is bit hectic to do copy paste again and again. Either provide a option to import export or sync live chat canned responses in shared team inbox as well.

Also, long back ago requested that. Add a option to create canned message with image, you even promised for it but forget it completely. Please do it, it is must required.
#2
BotSailor
Canned response seems working fine in shared inbox . Would you please provide screenshot or short video where its not showing ?

And for Image, Sorry for the delay, but we are working on many things on that time. It will also come in future as soon as possible.

Regards
#3
Faizal
(Last updated )
One more issue I'm facing related shared inbox. Their canned response through slash '/' not working https://prnt.sc/QfyYmAcVFMdx
#4
Kamrul Hasan
#3

Faizal

We have fixed the problem; we will update it on BotSailor by today.

Thank you.
#5
Dishang Shah
#4

Kamrul Hasan

Updated?
#6
BotSailor
It should be resolved.

Thanks