Faizal

#1543-shared inbox canned response message not sync with live chat
Faizal

#1 Faizal
Faizal

created canned message of whatsapp live chat not showing in shared inbox live chat. It is bit hectic to do copy paste again and again. Either provide a option to import export or sync live chat canned responses in shared team inbox as well. Also, long back ago requested that. Add a option to create canned message with image, you even promised for it but forget it completely. Please do it, it is must required.

#2 BotSailor
BotSailor

Canned response seems working fine in shared inbox . Would you please provide screenshot or short video where its not showing ? And for Image, Sorry for the delay, but we are working on many things on that time. It will also come in future as soon as possible. Regards

#3 Faizal
Faizal
(Last updated )

One more issue I'm facing related shared inbox. Their canned response through slash '/' not working @prnt.sc.../QfyYmAcVFMdx

#4 Kamrul Hasan
Kamrul Hasan
#3

Faizal

We have fixed the problem; we will update it on BotSailor by today. Thank you.

#5 Maxs
Maxs
#4

Kamrul Hasan

Updated?

#6 BotSailor
BotSailor

It should be resolved. Thanks