⚡ Quick Answer
Connect your Google account, grant the required Google Sheets permissions, and create a sheet with column headers. Then select that sheet from Data & Integrations inside a Flow Block to store or fetch subscriber data.
Before You Begin
What Is Google Sheet Integration for Chatbot or AI Agent?
Google Sheets chatbot integration allows businesses to automatically collect, store, and manage customer information from chatbot conversations. With BotSailor, you can connect Google Sheets with chatbot flows to organize subscriber data and use it for future campaigns.
Connect Your Google Account to BotSailor
1 | Open Google Sheets IntegrationFrom the BotSailor dashboard, follow this path: Chatbot Manager→Bot / Accounts→Integrations→Google Sheets Click Connect Google Account.  |
2 | Sign In With GoogleBotSailor will redirect you to Google. Sign in with the Google account you want to connect and continue the authorization process.  |
3 | Grant the Required AccessOn the Google permission screen, select the required permissions for BotSailor. Review the access details before continuing if you want to verify what permissions are requested.  |
Create a Google Sheet for the Data Fetch Campaign
1 | Open the Google Integration PageAfter authorization, BotSailor redirects you to its Google Integration page. Scroll to the Google Sheets section and click Create New Sheet.  |
2 | Configure and Save the SheetSelect your connected Google account, enter a Sheet Title, add the required headers (column titles), and save the sheet. |
3 | Prepare Your SheetOpen the created sheet and adjust columns according to your requirements. You can add fields such as subscriber name, contact number, email, or other customer information. Headers help BotSailor map and manage your data correctly. |
Use WhatsApp Google Sheets Integration in BotSailor Flow Builder
BotSailor allows you to connect Google Sheets with WhatsApp chatbot flows. This helps automate WhatsApp data collection and store subscriber information for future campaigns.
Why Use WhatsApp Lead Capture Automation?
- Collect customer information automatically.
- Save subscriber details directly into Google Sheets.
- Manage contact lists easily.
- Prepare data for future WhatsApp campaigns.
1 | Configure the Flow BlockCreate or edit the WhatsApp bot flow that will collect or use the data. Inside the Flow Block configuration, open Data & Integrations and select the Google Sheet you created.  |
2 | Save and Trigger the BotSave the bot. From another WhatsApp number, send the configured trigger keyword to start the flow. Complete the interaction so the expected subscriber data is submitted to the sheet. |
Verify Automated WhatsApp Data Collection
Open the connected Google Sheet and check whether the new data appears in the expected columns. When the integration works correctly, user information from chatbot interactions will be stored automatically.
Common Troubleshooting
Google account is connected, but a sheet cannot be created
Check the permissions granted during Google account connection. Make sure BotSailor has access to the required Google Sheets features.
The sheet was created, but selecting it shows an error
Make sure the sheet contains column headers. If headers were not added during creation, add them manually in Google Sheets and try again.
Related guide:How to Automate WhatsApp with Keyword Replies
Next Steps
Try integrating the connected Google Sheet with a User Input Flow to create a complete BotSailor data fetch campaign and automate subscriber data collection.
