Danial durai

#798-team member can't add custom field values
Danial durai

#1 Danial durai
Danial durai
(Last updated )

hi, admin or team member can't add custom field values from live chat or subscriber manager , kindly provide this feature in telegram live whatsapp

#2 BotSailor
BotSailor

Thanks for notifying the matter. We are investigating it what actually happening . I will update here soon. Thanks

#3 BotSailor
BotSailor
#1

Danial durai

Make sure that you have given access of user input module to the team member role. Then it should work. Let me know if there is still problem. Thanks

#4 Danial durai
Danial durai

For Admin also in Live chat that custom field option not showing , want to add or edit / view the custom field options

#5 BotSailor
BotSailor
#4

Danial durai

Can you please open a support ticket regarding the issue, so we could understand and check from your account. As I can see that there is option in Custom field assign and value display in live chat already Thanks

#6 Danial durai
Danial durai

Ticket Created