#2393-Show product name instead of productID in livechat

Quintech
#1
Quintech


Please If only this could show the product name (which is more useful) instead of the ID, The reason for this is because we help a lot of this business manage their account/dashboard but give them access to the Live chat inbox so viewing the orders now means they need to go to their dashboards/catalogue page and this is quite technical.


Please look into this, Thank you

#2
Maxs
#1

Quintech

<p><img src="https://bot-data.s3.ap-southeast-1.wasabisys.com/livechat/forum/2025/0/17...

Yes you're right this is must required will be help us lot.. team please consider this.

thanks

#3
Mamuduzzaman Ronok

Its been fixed please check and let us know

#4
Quintech

Yes it works! Thank you very much, this is really helpful.