
#1900-[critical] Workflow - Not working again
Hello Team,
This is so frustrating that webhook workflows are not working again. Everyday I am facing critical issues. This is 5th day in a row, My client is facing workflow issues.
Everyday I am telling my clients, sorry for the inconvenience, issue has been fixed, but again it is happening.
When I setup a webhook workflow, capture response is capturing the response but after saving, no message is being sent after creating workflow.
Report is showing empty.
This is so disappointing.
We sincerely apologize for the inconvenience and frustration you've experienced. We understand how critical webhook workflows are to your client operations, and we take this issue very seriously.
To investigate this thoroughly and provide a permanent resolution, please open a support ticket from your dashboard with the exact workflow details (including the bot/channel name and approximate time of the issue). Our technical team will prioritize this and get back to you as soon as possible.
Thank you for your patience, and we appreciate your continued trust as we work to resolve this.
The webhook workflow issue has been successfully resolved.
BotSailor
Hello, please verify that everything is working correctly. It's necessary to implement test systems before releasing live updates. This creates a lot of instability, and our customers are the first to complain. Such situations cause us to lose customers.