
#1786-intent detection
Hello team. I'd like to request the following for intent detection: Currently, a client needs a department assigned when they receive a photo of a payment receipt. I could do this with intent detection. But I can't activate it without activating the entire AI system. I only want intent detection. Is it possible for this to work independently? Thank you.
Currently not available. However will consider your request to enable tow option separately as soon as possible. Thanks
BotSailor
Thanks. Could you make it work without having to enable AI? 1. AI Assistant for All Queries 2. AI as a Fallback Only 3. Enable Intent Detection Option 3 might work without having to enable options 1 or 2.
Thank you for your suggestion. We are currently exploring the possibility of enabling intent detection as a standalone feature in our chatbot platform. We appreciate your input and will keep you updated on any developments. Thanks, Konok
You can enable intent detection as a standalone feature by simply not selecting any AI training campaigns in the AI assistant settings. This will ensure the chatbot only detects intents without providing general AI responses. Thanks, Konok
BotSailor
Okay, but does that still trigger AI responses? My suggestion is to use intent detection without AI enabled by responding to each message.