Support for Sending .ogg Audio Files in Message Flows

I’d like to request the ability to send audio files in the .ogg format within the system’s message flows.

This format is natively supported by WhatsApp’s Official API (Meta), and it's the same used when a voice message is recorded directly through the WhatsApp app. That means it appears in the conversation with the standard voice message layout – showing the user's profile picture, play button, and without the generic media file icon (which happens with .mp3 files).

This experience is extremely important to keep the communication natural and significantly improves listen rates and engagement with the audios.

Currently, the system only allows sending .mp3 files, which limits the use of this strategic feature. Since Meta already accepts .ogg through the official API, I believe it's technically viable to implement this improvement in the system.

Thank you in advance, and I’m available for any testing or further clarification if needed!

Yes please

It's something basic to add that makes a huge difference in the flows.

Okay, Thanks for your suggestion. Sure we will allow ogg file send in next update.

Thanks

Are we able to use audios in OGG format? Botsailor has been updated but I still can't use it.

Please, I really need to send .ogg audios, add this function!

We have provided the option to attach .ogg audios. But make sure OGG Audio.ogg audio/ogg (OPUS codecs only; base audio/ogg not supported.)

The purpose of botsailor to support .OGG audios is the fact that .ogg audios are sent with the WhatsApp photo, but it is not working, it is the same as an mp3 audio. The audios with the WhatsApp photo give a lot of credibility and the audios without the photos discredit, please try to adjust this for us.