Request for IP-Based Currency Detection & Multi-Currency Support for Subscription Payments

Support Team
#1
Support Team

Requesting an IP-based currency detection option or multi-currency support based on payment gateway regulations for subscription payments on the platform. This is because Indian payment gateways do not allow transactions in foreign currencies for businesses registered in India, meaning Indian customers can only make payments in INR. For example, if my business is in India and I attempt to collect payments in USD using Razorpay, Razorpay does not permit transactions in USD between an Indian customer and an Indian business. They only allow cross-border transactions in USD. I kindly request you to consider this feature, as it will help streamline the customer onboarding process and contribute to increased revenue.

#2
Support Team

Hi Team, i waiting for your response on this

#3
Abhi

++++

#4
Support Team

Hi Team, We urgently need your assistance regarding our cross-border transaction issues. This is a critical priority as we're currently experiencing a high failure rate with our existing payment methods. Resolving this will significantly improve our cross-border transaction success. Thank you for your prompt attention to this matter.

#5
Support Team

Dear Team, I would like to follow up regarding our previous request for implementing multiple currency options, which we have not yet received feedback on. This feature is essential for our business expansion strategy. By offering at least two currency options—domestic (INR) and international (USD)—we would enable local clients to pay in their native currency, which would significantly increase our payment success rate. Supporting multiple currencies aligns with our goal of effectively targeting both domestic and international markets. I would appreciate understanding if there are any specific challenges or considerations that have prevented this implementation thus far. Could you please provide an update on the status of this request and any timeline for potential implementation? Thank you for your attention to this matter.

#6
Support Team

Dear Team, I would like to follow up regarding our previous request for implementing multiple currency options, which we have not yet received feedback on. This feature is essential for our business expansion strategy. By offering at least two currency options—domestic (INR) and international (USD)—we would enable local clients to pay in their native currency, which would significantly increase our payment success rate. Supporting multiple currencies aligns with our goal of effectively targeting both domestic and international markets. I would appreciate understanding if there are any specific challenges or considerations that have prevented this implementation thus far. Could you please provide an update on the status of this request and any timeline for potential implementation? Thank you for your attention to this matter.

#7
BotSailor

Thanks for your suggestion. We will review it and implement in future. Thanks