#1511-Cancel the sequence in the workflow
CEO
Na opção "Atribuir sequencia" ao enviar uma mensagem, via Webhook, por favor, forneça a opção de cancelar sequencia, isso é muito importante, para os clientes que enviam mensagem de compra aprovada, quando tem uma sequencia de mensagem sendo enviadas com cupom de desconto, o mesmo que comprou, não recebe o desconto apos ter comprado, o que afeta a jornada de compras do clientes, e ainda o deixa frutrado.
Thank you for your valuable feedback. We have implemented the option to cancel sequences during message sending via Webhook. This feature will help improve your customer journey by preventing unintended message flows after a purchase. Thanks, Konok
Hello, team! I'm very happy with the new update—congratulations on the great work!
I just wanted to leave a quick feedback: when selecting the number in the Webhook integration, the field to choose the message template disappears.
In my account, I have three numbers, and for one of them, the template selection field does not appear. Could you please look into this?
Would you please open a support ticket providing the details where the issue is happening. So then we can check the matter.
Thanks
The template selection issue should now be resolved. Please verify and let us know if you encounter any further difficulties.