Two related ideas: the AI platform itself, and the credits that keep it running.
BotSailor AI is the built-in AI engine for your workspace. It runs specialized AI Agents, classic Bot Reply, Intent Detection, Inbox Assistant, knowledge & FAQ training, Doc Assistant, Inbox Analyzer, and image & voice understanding.
An AI Token is a unit of credit in one shared wallet. Every BotSailor AI feature draws from that balance. Credits do not expire—you top up when you need more.
Buy once, use everywhere—the same balance powers agents, inbox tools, training, and multimedia understanding.
Specialized agents for sales, support, orders, and lead qualification—with automatic routing.
Labels, custom fields, handovers, sequences, and Shopify & WooCommerce actions in-chat.
OCR, voice notes, transcription, and image context so agents can act on multimedia messages.
Understand natural language and trigger the right agent, flow, label, or human handover.
Train with FAQs, URLs, documents, APIs, and Sheets—plus Doc Assistant help.
Rewrite tone, clarity, and brand voice in Shared Inbox without per-seat provider keys.
Knowledge-based auto-replies across all channels from the same wallet.
Sentiment, lead quality, and next-best actions on your token balance.
Assign chats, keep context, and continue across every connected channel.
Choose a token tier. Credits stay in your wallet until you use them—no expiry.
BotSailor AI Token Addon – Now Available for Resellers The BotSailor AI Token Addon is a powerful enhancement originally designed for premium users — and now extended to resellers as well. This addon allows both user types to expand their default AI token limit and unlock the full capabilities of AI-driven automation. Every premium plan comes with a predefined AI token allocation. Once exhausted, advanced functionalities like AI-generated replies, intelligent content creation, and automated workflows may become limited. With this addon, users can seamlessly purchase extra tokens to keep their AI-powered operations running smoothly — without interruption. Resellers can now buy AI tokens directly from us and offer BotSailor's powerful AI features to their customers without having to pay any third-party providers like OpenAI. Tokens are managed entirely within the BotSailor ecosystem — providing a cost-effective, scalable, and plug-and-play AI experience for their end-users. This update ensures a more flexible and scalable experience for businesses and resellers who rely on smart automation to grow.
