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Introduction

We use cookies and similar tracking technologies to deliver a secure, personalized, and efficient user experience across botsailor.com and affiliated subdomains. This Cookie Policy explains how and why we use cookies and describes your choices. This page is supplementary to our main Privacy Policy and should be read together with it.

What Are Cookies

Cookies are small text files placed on your device by the websites you visit. They help sites function, improve performance, and inform site owners about usage.

Types of Cookies We Use

Strictly Necessary Cookies

Required for platform functionality such as authentication, security tokens, load balancing, session management, and fraud prevention.

Legal basis: legitimate interest or essential for contract.

Performance and Analytics Cookies

Collect anonymized or pseudonymized data about performance, feature usage, page loads, and product experiments. Examples include Google Analytics with IP anonymization.

Legal basis: consent.

Functionality Cookies

Remember preferences like language, chat history, or stored login credentials when you opt in.

Legal basis: consent.

Advertising and Retargeting Cookies

Serve relevant ads, limit frequency, and measure campaign effectiveness across platforms such as Facebook, Google, Quora and LinkedIn. Opt out options are described in the Your Choices section.

Legal basis: explicit consent.

AI Specific Cookies

Support AI chatbot conversations by maintaining context, improving response relevancy within a session, and logging anonymous usage patterns.

Legal basis: consent and contractual necessity.

Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain until their set expiry or until you delete them. No cookie lasts longer than 13 months from the last interaction, in line with EU ePrivacy guidance.

Third Party Cookies

Some cookies come from third parties integrated into our platform. Each provider controls its own cookies. Current providers include:

  • Google Analytics: performance and usage tracking (see Google Privacy).
  • Meta or Facebook: advertising and retargeting (see Meta Policy).
  • Brevo or Sendinblue: email tracking and opt ins (see Brevo Policy).
  • Cloudflare: security and DDoS protection (see Cloudflare Policy).

Your Choices

Consent manager: use the cookie banner to accept all, decline non essential, or customize categories. Browser settings: configure Chrome, Firefox, Safari, and other browsers to block or delete cookies. Disabling cookies may impact functionality. Do Not Track signals are not currently supported, but we honor choices set through the consent tool.

Data Sharing and Transfers

Data collected via cookies may be processed outside your jurisdiction. We rely on Standard Contractual Clauses, data processing addendums, and ISO 27001 certified infrastructure partners. We do not sell personal data and only process cookie data as described in our Privacy Policy.

Changes to This Policy

We may update this Policy from time to time. When we do notify you of major changes via email or platform notice.

Contact Us

For any policy or compliance question, contact us at: https://botsailor.com/contact-us