Log in to BotSailor. From the dashboard’s left sidebar, open Connect Account and click Connect WooCommerce.

On the WooCommerce Store Connection page, enter your store’s homepage URL in Store URL. For this walkthrough, enter https://woo.arflow.cc/. Click Connect Store.

Sign in to WordPress if prompted. WooCommerce opens a page headed “BotSailor would like to connect to your store.” Review the requested Read/Write access for webhooks, coupons, customers, orders, reports, and products. Check that the credential recipient is botsailor.com, then click Approve.

After returning to BotSailor, check for the green Connected banner. Your store should appear in Connected Stores with Active status, and the connected and active counts should increase by one.

Open Chatbot Manager and select Bikroy Shop, or the connected WhatsApp account you want to use.

Go to Commerce → Store Automation and open the new campaign form.

Enter WC Order Update Notification in Campaign Name.

Choose WooCommerce as Store Type, MineCraft under Select Store API, and Order Update Notification as Action.

Set Message Delay (Minutes) to 0. Select the approved system_order_update_notification_new_local message template.

Leave Country Code blank if the customer’s phone number already includes its country code; otherwise select the appropriate code. Leave Assign Label and Assign Sequence blank for this initial test unless you need those assignments.

Review the settings and click Save. Return to the campaign list and check that the intended campaign is saved and enabled.

Open the WooCommerce storefront and choose a product. Set its quantity, click Add To Cart, and then Proceed to Checkout.

Enter the customer’s billing details and a WhatsApp-enabled phone number you control, including its country code.

Review the order and select an available payment method. The example uses Cash on delivery. Click Place Order and confirm that WooCommerce creates the order.

In WordPress, open WooCommerce → Orders and locate the test order. Make a supported update, such as an applicable status change, and save it. Record the order number and updated status.

Wait for processing and the configured delay, then check the customer’s WhatsApp for the order-update message. Compare it with the same WooCommerce order. A received example appears in Part 07.

Select your WhatsApp account in Chatbot Manager. Go to Commerce → Store Automation and open a separate campaign form.

Enter WC Order Notification in Campaign Name.

Choose WooCommerce, select MineCraft under Select Store API, and set Action to Order Notification.

Set Message Delay (Minutes) to 0. Select the approved system_order_success_notification_new_local template.

Leave Country Code blank if the customer’s phone number already includes its country code; otherwise select the appropriate code. Leave Assign Label and Assign Sequence blank for this initial test unless you need those assignments.

Review the form and click Save. Check that the campaign is saved and enabled.

Use the storefront checkout procedure above. Enter the test customer’s details and WhatsApp phone number, choose a payment method, and click Place Order.

Confirm that the thank-you page appears with an order number. This shows that the order was submitted successfully.

Open WooCommerce → Orders in WordPress and locate the submitted order. The example shows order #8922 with Processing status.

Open WhatsApp on the phone used in the order’s billing details. Check for the order-confirmation notification and compare its information with the matching order. A received example appears in Part 07.

Select the intended WhatsApp account and open a new campaign under Commerce → Store Automation.

Enter a descriptive name, such as WC COD Verification.

Choose WooCommerce, select your connected store — MineCraft in this example — and set Action to COD Verification.

Set Message Delay (Minutes) to 5, matching this walkthrough. Select the approved system_cod_order_verification_new_local template.

Leave Country Code blank if the customer’s phone number already includes its country code; otherwise select the appropriate code. Leave Assign Label and Assign Sequence blank for this initial test unless you need those assignments.

Under Button: Confirm Order, select Confirm Order and the Update Note action. Enter order-confirmed in Note/Tag Text.

Under Button: Cancel Order, select Cancel Order and its Cancel Order action.

Review the settings and click Save. Check that the campaign is saved and enabled.

Add a product to the storefront cart and proceed to checkout. Enter the billing details and your test WhatsApp number.

Choose Cash on delivery, click Place Order, and check the confirmation page.

Open WooCommerce → Orders and preview the test order. Check that Payment via shows Cash on delivery. The example uses order #8926 with Processing status.

After the configured five-minute delay and processing time, check the customer’s WhatsApp for the verification request. Compare its details with the matching order.

Tap Confirm Order. Check for the acknowledgement, then open the matching WooCommerce order and verify that the configured order-confirmed note was added.

Place a separate COD test order. Tap Cancel Order in its WhatsApp verification message, then check the corresponding WooCommerce order for the cancellation result.

From the BotSailor dashboard, go to:

Click Download WC Abandoned Cart Webhook Plugin and save the ZIP file.

In the WordPress dashboard, go to Plugins → Add Plugin. Plugins is a main WordPress menu item.

Click Upload Plugin → Choose File. Select the downloaded plugin ZIP, then click Install Now.

After installation, click Activate Plugin. Under Plugins → Installed Plugins, find Abandoned Cart Webhook. A Deactivate link beneath its name confirms that it is active; leave it active.

In WordPress, go to Settings → Abandoned Cart Webhook. Keep this page open while you create the BotSailor workflow.

Return to BotSailor, open Chatbot Manager, and select the WhatsApp account. Go to Automation → Webhook Workflows and open the workflow creation form.

Enter WC Abandoned Cart Webhook as the workflow name and select the prepared, approved abandoned_cart message template.

Click Create Workflow. Under Configure Webhook Data, copy the complete Webhook Callback URL, including its unique workflow identifier.

Return to Settings → Abandoned Cart Webhook in WordPress. Paste the complete callback URL into Webhook URL and click Save Changes.

Click Send Sample Webhook. The plugin sends sample customer and cart information to the saved URL so you can configure the workflow without waiting for a real abandoned cart.

Return to the BotSailor workflow. Under Configure Webhook Data → Real-time Response, click the green Capture Webhook Response button. The received sample appears under Raw Data.

In Webhook Response Mapping, review the populated phone number and customer-name fields. Use the phone field containing the correct number in your actual captured payload.

Configure the remaining product-list, total-price, checkout-link, and any template button fields using the appropriate cart data.

Click Save Workflow. The success message confirms that the data has been mapped and saved, and that the configuration applies from the next webhook call.

Open the storefront, add a product to the cart, and proceed to checkout. Enter the customer details and a WhatsApp-enabled test phone number. Leave checkout without clicking Place Order.

BotSailor’s plugin documentation describes a one-hour abandonment threshold and scheduled checks every five minutes. Allow for that detection period and any additional workflow delay. Timing can also depend on WordPress scheduled-task execution. Plugin documentation.

Open WhatsApp on the phone used at checkout. Check that the reminder arrives with the intended customer and cart information. The supplied received reminder appears in Part 07.

Open the reminder’s checkout link. Confirm that it leads to the intended checkout with the expected cart. Complete checkout to test the recovery path, then verify the corresponding order in WooCommerce → Orders.

For the reporting setup shown, open WooCommerce → Cart Abandonment. Find the cart in Recent Follow Up Reports. After a tracked recovery, review its status and Overview → Recovered Revenue for the appropriate date range.

The screenshot shows a ৳15 Normal cart and a separate ৳45 Successful recovery. The recovered-revenue total belongs to the separate recovered entry.