#2599-Subscription Expiry Without Losing Chats

hassan ali 2 weeks ago

Is there an option to disable the customer’s ability to chat when their subscription expires, and then automatically re-enable it after payment—without losing any previous messages, including those sent during the period when the service was inactive?

Dear Hasan Ali,

We sincerely apologize, but this is not feasible. Each message triggers webhook calls, and without an active subscription, we are unable to keep this service enabled.

We appreciate your understanding.

Thank you.

hi dear

thanks for your reply 

can you do it on another way like to disable the chat only 

so on this way the system will start receive the message but the client cant see it until he pay