#1922-Separate Comment And Massage System

Ahmed Sheblu
#1
Ahmed Sheblu
(Last updated )

Hello recently i saw that if i turn off the live chat, limit live chat and turn on comment automation still live chat new massage credit consume from my account


I mean I want to turn off getting massage and turn on only comment automation


need this type of system if I turn off live chat feature don't consume live chat credit I mean didn't receive any massage from facebook page

#2
BotSailor

If you don't want to receive messages from Facebook page, then you just need to disable messages webhook in your Facebook app.


Thanks


#3
Kamrul Hasan
#1

Ahmed Sheblu

Hello Ahmed Sheblu,

The token deduction is not related to whether Live Chat is enabled or disabled. In Facebook comment automation, tokens are deducted whenever a comment receives a reply—regardless of the Live Chat status.

Each automated reply sent through comment automation will consume message credits.

I hope this clarifies your question.

Best regards,

Kamrul Hasan

#4
Ahmed Sheblu
#3

Kamrul Hasan

But make a system for turn of getting massage sysyem so client can use only comment automation with credit not geeting massage will not consume credit so