
Request for functionality to change WhatsApp number without recreating automation
Hello, team. I am once again requesting a solution that allows changing only the WhatsApp number for a client without the need to completely recreate the existing automation. The current process generates a significant amount of extra work and leaves the client unable to operate while waiting. I believe it should be technically possible to perform this change by simply updating the token and ID in the database, or something similar, so that after connecting a new number (to replace one that was banned), the automation resumes functioning normally. I look forward to your response regarding the feasibility of this request. Thank you.
Yes Correct , it would be good, lots of customer want to switch number but without loosing Exisiting chats, Subscribers and bot flow , downloading all bots and Subscribers and then importing manually is a crutial task for our team , also chat backup and import is not possible , if possible kindly provide a option to migrate the data to new number would be greatful
Will be very helpful because now a days many numbers getting banned.
CEO
I am once again requesting a solution that allows changing only the What...
Currently, our platform does not support changing a WhatsApp number for an existing automation without recreating it. This process involves significant data migration and updating associated tokens and IDs, which isn't streamlined at this time. However, we are exploring options to facilitate seamless number swaps to minimize operational disruptions. We appreciate your feedback and will keep you updated on any developments. Thanks, Konok