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In this article, I will show you how to verify Shopify cash on delivery orders by WhatsApp with the BotSailor webhook workflow. 

Webhook workflow is an advanced feature of BotSailor, and you will get greater control of your campaign. However, there is another straightforward way to verify Shopify cash on delivery orders via WhatsApp. This is BotSailor's default system to integrate Shopify Automation. Read details here about easy method to setup Shopify cash on delivery order confirmation campaign.

We have also created a video tutorial on How to verify Shopify cash on delivery orders by WhatsApp with BotSailor. 

You can watch the video tutorial.

First, you have to create a message template in BotSailor. 

Read the blog to know how to create a message template by BotSailor:

How to create a Message Template for WhatsApp by BotSailor

In the message template, you have to use two templates -- ProductList and totalPrice.

Also, in the message template, you have to configure two postbacks -- Confirm Order and Cancel Order.

You have created two quick reply buttons. Therefore, you have to create two postbacks for two quick reply buttons -- one for confirming the order and the other for canceling the order. 

Instantly, WhatsApp Webhook(In-bound) Workflow will appear with a create button. 

  1. Click on the Webhook workflow menu in the WhatsApp section at the left sidebar of the dashboard.
  2. Click on the Create button.
  3. Provide a name in the Webhook Workflow button.
  4.  In the message template field, select the message template you have created. 
  5. Click on the Create workflow button.

 


  • Now you have to copy the URL. 

 

  1. Now go to your Shopify Orders page.
  2. Click on Settings -> Now click on Notifications menu.
  3. Scroll down to the bottom of the page.
  4. Now click on the Create Webhook button.