Send WooCommerce Order Notifications to WhatsApp by BotSailor Webhook Workflow

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26 Nov 2022

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You can send Woocommerce Order Notifications to customers via WhatsApp by BotSailor in a very easy and straightforward way. 

 

Purchase order information send to customers is very essential part to confirm customers about their purchase. In past Email & SMS was widely used. But it's old now. Email is boring & people open it rarely. SMS is also not suitable for rich content & communication. Here WhatsApp comes as a game changer. WhatsApp is the most appropriate communication channel for this purpose.

 

In this article, I will show you how to send order notifications to your woo commerce customer’s WhatsApp from BotSailor. 

 

To make WhatsApp able to send messages to WooCommerce customers, you have to complete these steps. 

 

We have created a video blog on how to send WooCommerce Order Notifications via WhatsApp message by BotSailor. 

 

You can watch the video tutorial:

 

 

To do that, first, you need to create a message template in BotSailor. And the message template will be sent to the WooCommerce customers. After that, you have to create a new Webhook workflow and add the Webhook to the WooCommerce store. After that, you have to map data. 

 

After you have completed these processes, BotSailor can send WhatsApp messages to Woocommerce customers just as they complete an order.

 

First, you have to create a message template in the BotSailor. And the message template will be sent as WooCommerce Order Notifications.

 

To create a message template, go to the Dashboard of BotSailor. Click on the Botmanager menu in the left sidebar of the Dashboard. Instantly, WhatsApp Bot manager page will appear.

 

 

 

 

Before creating the message template, you have to create three variables. At the bottom of the page, you will see the Template variable section.

 

 

To create a variable, click on the create button. Instantly, a pop-up form will appear with a field called variable name. Provide a name for the variable in the field and click on the save button. 

 

 

In this way, create three variables – Product list, Total price, and Estimated delivery date.

 

Now, you can create a message template that will be sent as WooCommerce Order notifications. 

 

 

 

To create a message template, click on the create button in the Message template settings section. Instantly, a modal form called a Message template will appear. You have to fill out the modal form. 

 

 

 

Provide a name in the template name field. Then write a message in the message body. 

 

Then click on the save button.

 

 

Now you have to check the status of the message template. Click on the Check status button to see the status of the message template.

 

 

If the status is approved, you can use the message template. 

 

Now you have to create a Webhook Workflow. To create a Webhook Workflow, click on the Webhook Workflow menu in the left sidebar of the dashboard. 

 

Instantly, the WhatsApp Webhook Workflow page will appear with create button. Now click on the create button to create a Webhook workflow. Instantly, a section called new workflow will appear at the bottom of the page.

 

 

 

Provide a name in the Workflow name field. Then select the message template you have created to send it as a WooCommerce order Notification. 

 

 

 

 

Now click on the save workflow button.

 

Instantly, a webhook callback URL will appear.