#1899-Business off at client side

Hello, the thing is.. what is happening when checked "Don't assign conversations to agent when Business off"

Conversations don't assign to agents, but there is no way to let customer know that this is business off timing and agents will not be allocated for their chat,

there should be a feature when customer choose to talk to human agent and it's business off timing. customer should be intimated that it's off timing, choose another method or wait.

Thanks