WhatsApp Business Profile Settings for WhatsApp Cloud API

We are pleased to announce a new feature on BotSailor. This feature will allow you to change the profile settings of your WhatsApp Cloud API. On a personal WhatsApp account, you can normally set the status, add an address, and various information. Since the WhatsApp Cloud API cannot be accessed from the mobile app, we have implemented an option on BotSailor that will help you change the status and add various information, such as address, description, email, and website address.

To add profile information, go to the WhatsApp Connect Account from BotSailor's dashboard. As soon as you click on it, all the connected accounts will appear.

From your desired WhatsApp Cloud API, click on the "Profile Settings" option. A form will pop up, where you will have options to change the account's status in the "About" field. You can also add or change the address, description, email, website, and vertical fields according to your information. This information will be shown when someone clicks on your profile from their WhatsApp.

For our free users, there will be BotSailor branding attached to the About section. This can be removed by using any of our premium plans. BotSailor’s premium plan starts at $9.99. The premium plan not only removes the branding but also increases your subscriber limit and allows you to use all the premium features such as AI Reply, unlimited broadcasting and bot reply messages, unlimited Webhook Workflow, unlimited bot accounts, unlimited sequence campaigns, full-featured live chat, and many more.

For White Label Resellers:

BotSailor’s White Label Reseller users can also use this branding option for their users. Let’s see how you can add your branding in the settings. Go to Settings from the BotSailor dashboard, then select General and enter the branding text in the field called “WHATSAPP ABOUT FIELD COPYRIGHT TEXT.”

Resellers may not want this branding to appear on all packages. They can enable this branding for any particular package. There is an option to turn this branding “ON” or “OFF” from the packages.

This new feature provides users with a convenient way to change their business status and information, ensuring their business profile is always current and professional. This improvement will help with better communication and engagement with their audience.