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How to Enable Dark Mode in Omnichannel Inbox

In this modern world,we spend countless hours glued to our screens. After all, coordinating with team members, replying to customer issues, and managing other business communications can consume a lot of time. That’s wheneye fatiguebecomes a serious issue. Therise in demand for software interfaces with a darker color schemeis not surprising. It is far more pleasant to look at, especially when there is less ambient light.

Good newsforBotSailors Omnichannel Inbox users!Now you can easily enable dark mode and achieve greater comfort and style while managing conversations. In this article, we will explain how to customize your settings in order to activate dark mode and its benefits.

What is Dark Mode in Omnichannel Inbox?

Adark modeis known to change the color scheme of an app or a website to darker shades instead of light. Users of such an app or a website prefer the less vivid and more toned down aesthetic. In dark mode, text and icons show up in lighter shades such as white while the background is dark grey or black.This can lessen eye strain, particularly in darker settings. Moreover, some individuals find dark mode more attractive and effortless to read. Similarly, in BotSailor, the dark mode option can be turned on or off at your convenience for the Omnichannel Inbox.

Why do you need the Dark Mode in Omnichannel Inbox?

Before we dive into the "how-to" part, let's quickly touch upon why you might want to enable dark mode in your BotSailors inbox:

Reduced Eye Strain:Dark mode displays lighter text on a dark background, which can significantly reduce the amount of blue light emitted by your screen. This can lead toless eye fatigue, especially during long work sessions or in dimly lit surroundings.

Improved Focus:Some users find that a darker interface helps them focus better on the content at hand, as there's less distracting bright light.

A Modern and Sleek Look:Let's be honest,dark mode simply looks cool!It provides a modern and sophisticated aesthetic to your workspace.


How to turn on Dark Mode in Omnichannel Inbox?

Okay now let me show you how you can turn on or toggle the dark mode.

Firstlog in to your BotSailor account. Then go to the dashboard andclick on the Shared Inbox option.

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Now from the subscriber list sectionclick on the setting option.

Read more about our Omnichannel inbox:Best Omnichannel Inbox for Customer Support

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Clicking on this setting option will open a pop up window where you can see thetoggle button for the Dark mode. Click on this to toggle the Dark mode.

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After toggling the Dark Mode your your shared inbox window should look like this:

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If you wish to go back to the default mode or light mode, then just follow the same steps and you are good to go.

If you wish to learn more about how to use Omnichannel Inbox read this blog:Live Chat: WhatsApp Shared Team Inbox for Support


Related Articles:

Using Live Chat in BotSailor: A Complete Overview

Assigning Agents and Joining Conversations

How to Use Signature Message and Auto Agent Labels


author

Khairujjaman Akash

18 Mar 2025
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