How to set up persistent menu in website chatbot

Table of Contents

1. Introduction

1. What is a Persistent Menu?

1. How to Implement a Persistent Menu in Your Website Chatbot 

1. Why You Need a Persistent Menu for Your Website Chatbot 

1. Conclusion

Implementing a chatbot for your website can significantly improve engagement and assist your visitors. A  persistent menu is a feature that you can use to further customize your website. This stands out as a helpful feature for website chatbots that give a good user experience and quick navigation privilege to critical information.

What is a Persistent Menu in Website Chatbots?

A persistent menu is a list of buttons or options and is always accessible from the website chatbot window UI for any website AI chatbot. This menu lets users jump to different areas of your site or even interact with the chatbot directly without entering the conversation flow.

This feature is handy for e-commerce websites, where quick access to support, products, or any services can enhance the shopping experience.

How to Implement a Persistent Menu in Your Chatbot

Setting up a persistent menu in your chatbot involves a few straightforward steps:

From the WebChat Bot Manager go to the Persistent menu and click Create option

After clicking the create button instantly a popup menu will come in the same window.

From where you can add options for Persistent Menu it can be either a URL or a chatbot reply as postback.

If you disable the user input from the setting, then the website visitor can not send any typed sms which you can see from the below image.

Why You Need a Persistent Menu for Your Website Chatbot

By implementing a persistent menu you can make the best AI chatbot website and have several benefits: 

1. Accessibility: Users always find the menu, where they can easily access frequently used options or information from your Website Chatbot.
   
2. Improved Navigation: It makes navigation easier for users by structuring interactions with the AI chatbot.
   
3. Multiple Languages selection: For each language, you can create separate persistent menu options in your website chatbot and set up chatbot reply.

Conclusion

A persistent menu in your website chatbot can change the way users communicate with your site. Such a permanent menu will definitely improve user engagement and satisfaction.  Also remember, the aim of your website online chatbot, particularly in an ecommerce environment, is making life a lot easier for your customers. A well implemented persistent menu does precisely that,  beside making your website functional it is important to make it customer-friendly. For businesses aiming to boost their online customer interaction, incorporating a chronic menu inside your chatbot is an action towards digital excellence. With this particular feature, your website chatbot gets much more than simply one tool - it gets an essential component of your digital strategy.

FAQ

1. What is a persistent menu in an AI chatbot for a website? 

A persistent menu is a fixed menu in the Website chatbot window UI for navigating to key sections or performing specific actions without interacting with the chat flow. 

2. How to set up persistent menu in website chatbot ?
You can set up persistent menu in just three step,
    1. Login to your Botsailor and connect website

    2. Then go to the webchat bot manager and from there create persistent menu

    3. Add your desired option then save 

The persistent menu will show up in the website chat window.

3. Why do you need a persistent menu for my AI chatbot?

 A persistent menu makes user interaction easy by providing direct access to important links and functions, improve the user experience.

4. How can a persistent menu benefit a chatbot for an ecommerce website? 

A persistent menu gives quick access to product categories, support, and promotions, reducing the time it takes for customers to find what they need.

5. Can you create a free chatbot that include persistent menu on website? 

Many platforms offer the capability to create a free chatbot with a persistent menu, although features and customization options may vary. BotSailor is one of them.

7. What should be included in the persistent menu of a chatbot on a website?

Include links that provide immediate value to user such as FAQ, contact support, product views, services, and other frequently accessed sections etc.

8. What is a website chatbot? 

A website chatbot is an automated software powered by AI. That can interact with visitors, handle inquiries, guide users through your site, and enhance engagement without human intervention.

9. Why should I use an AI chatbot for my website?

 AI chatbots improve user engagement, provide instant customer support, automate interaction, and increase efficiency, enhancing the overall user experience.

10. How can I create a chatbot for my website? 

You can create a chatbot using platform like BotSailor or other chatbot building tools that offer customizable templates and user-friendly interfaces, suitable even for those without programming skills.

11. What makes the best AI chatbot on website?

 The best AI chatbot for a website must be responsive, personalized, can be implement easily, handles a wide range of user requests effectively, and includes advanced natural language processing capabilities etc. 

12. How important is it to have a chatbot for ecommerce website?

 For ecommerce websites, chatbots are crucial as they assist customers in finding products, providing recommendations, handling transactions, and offering support, which enhances the shopping experience and can increase sales.

13. Are there free chatbot for websites available?

 Yes, many platforms offer free chatbot services with basic features, perfect for small businesses or those new to chatbots.

14. What are the benefits of having a chatbot on a website? 

A chatbot on a website provides 24/7 support, answers common queries instantly, and frees up human agents to handle more complex issues.

15. How do I customize a chatbot to handle multiple languages? 

Customize your chatbot for multiple languages by setting up separate persistent menus for each language, ensuring tailored interactions for better communication and engagement.

16. How can a custom chatbot improve customer interactions on a website? 

A custom chatbot can look and feel like what your business needs for the customers you serve, handle more complex queries, and integrate deeply with backend systems of your website.

17. Is there any free chat plugin for website?

Yes, there are many chat plugin for website but BotSailor AI Website Chatbot is the most advanced one. It has contextual memory and can remember the context of the conversation. 

18. How Live chat plugin for website help a ecommerce business website ?

It is more beneficial to have a live chat plugin for website which can be use by the user to provide information about products and services in a ecommerce website. 

19. What is the best chat plugin for website?

Botsailor have the best chat plugin for a website which can have persistent menu and AI reply. 

20. How can I implement Facebook Chat Plugin for website?

From Botsailor Facebook bot manager settings, you can create facebook chat plugin for your website.

21. Can I set up WhatsApp chat plugin for website?
Yes, you can setup whatsapp chat plugin for website. To do this you need to first connect your whatsapp business number and from your whatsapp bot manager create a chat widget. Copy the embed code and pest it on your website code.

22. Will I be able to send messages via Live chat on website free?

Yes, you can send and receive messages via the live chat on website for free from your Botsailor website bot manager > live chat section.