BotSailor Live Chat Mobile App for Android, iOS & Desktop

Manage All Your Customer Conversations, Anytime, Anywhere—Now with Instant Alerts!

BotSailor’s Shared Inbox has already helped businesses stay connected with their customers acrossWhatsApp, Messenger, Instagram DM, Telegram, and Webchat—all from one place. Now, we’re taking your support experience even further with the new BotSailor Shared Inbox Mobile App forAndroid, iOS, and Desktop.

Here’s what you’ll love about the BotSailor Mobile App:

• Instant Notifications:
  Get real-time alerts for every new message or update—even when the app is minimized or running in the background. Never miss a customer inquiry again.
• One-Tap Access:
  Open the app from your phone, tablet, or desktop and jump straight into your conversations—no more juggling browser tabs.
• Unified Communication:
  See all your WhatsApp, Messenger, Instagram, Telegram, and Webchat chats in one organized inbox.
• Faster Response, Better Focus:
  Reply to customers and manage conversations with just a tap, wherever you are.
• Seamless Team Collaboration:
  Assign chats, leave notes, and work together to deliver the best support, whether in the office or on the go.

Stay on top of every conversation—get started with the BotSailor Shared Inbox App and experience customer communication made effortless!

Automatic Installation Prompt:

When you first open the Shared Inbox, you’ll see a prompt inviting you to add the app to your device. Just click the “Install” button in the pop-up, and the BotSailor Shared Inbox App will be added instantly—no extra steps needed. It’s the fastest and easiest way to get started!

If the automatic installation prompt doesn't appear on your device, please follow the manual installation methods below for your specific platform:

Installing on Desktop Computers:

1. Log in toBotSailorfrom any web browser like Chrome, Mozilla Firefox, or any other browser.
2. Then go to Shared Inbox from BotSailor's dashboard's left navigation menu.
3. Click on theSettingsicon and thenselect Install App. This will open a modal to install the app. Click on theInstall App buttonto install, or you can click on the "Maybe Later" button to deny.
4. As soon as you click on the Install button, BotSailor's Shared Inbox will be installed instantly on your desktop.

The installed app will look like the below image.

Installing on Android Devices:

1. Log in toBotSailorfrom Google Chrome and then go toShared Inbox.
2. Click on the Settings icon and then selectInstall App. A pop-up window will appear where you will find the option to install the app or deny the installation for later.
3. As soon as you click on theInstall button, BotSailor's Shared Inbox will be installed on yourAndroid device as an app.
4. Alternatively, you can go to the options menu in the Chrome browser, select"Add to Home Screen", and click Install.

Installing on iOS Devices (iPhone & iPad):

• You must use theSafari browserto install the app on iOS.

1. OpenSafariand log in to your BotSailor account.
2. Go to theShared Inbox.
3. Tap theShare iconat the bottom of the screen.
4. Scroll down and selectAdd to Home Screen.
5. TapAddthe app will appear on your home screen for instant access.

Note: Installation is only supported via Safari on iOS devices. Other browsers do not support this feature.

The launch of the BotSailor Shared Inbox App marks an exciting new chapter for a feature our users already know and love. By bringing your familiar Shared Inbox experience into a dedicated app, we’re making it simpler than ever to stay on top of every customer conversation—without the hassle of browser tabs or extra navigation.

Now, you get all the powerful features you rely on—fast replies, team collaboration, and complete conversation history—with the added convenience of a true app experience. Whether you’re handling urgent inquiries, coordinating with your team, or catching up on messages, everything you need is just one tap away on your desktop, tablet, or smartphone.

This upgrade reflects our commitment to making your customer communication as smooth, focused, and efficient as possible. The Shared Inbox you trust is now more accessible and easier to use than ever before.

Ready to elevate your support experience? Download the BotSailor App today and see how effortless your customer conversations can become!