Store Shelves to WhatsApp Screens: Your Gateway to Modern Shopping

We all know that WhatsApp's widespread popularity helps businesses to directly connect with customers and maximize user experience. That's where BotSailor's WhatsApp Chatbot Catalog comes in - an exciting feature that will lift your business to new heights. BotSailor's WhatsApp Chatbot Catalog is an innovative tool that allows businesses to present their products and services in an aesthetically pleasing and organized manner. Businesses can showcase their products on WhatsApp Chatbot Catalog with detailed descriptions and high-quality images, creating a more engaging shopping experience for customers. This not only separates businesses from their competitors, but it also increases sales and customer satisfaction. So, let's take a look at how you can modify your WhatsApp collection within WhatsApp and what other fantastic alternatives you have to present your products.


Customize the Price and Product variations Based on Your Preferences

You may add your product in two ways , one is manually uploading your high-end product photos or by data feed, which is preferred if you manage your inventory in Excel or Google Sheets. Second one is by connecting to a partner platform ,such as Shopify or Bigcommerce to automatically upload goods to your website or you can just select your Facebook pixel to add items to your website automatically. 

That's not all, you may also offer the real pricing, or sale price if needed, as well as the product condition, such as new, refurbished, or used. Mention its availability, brand name, product status (active or inactive), and submit your product. Isn't it all you need for a fully functioning store?

Want to learn more about How to Setup a Product Catalog on WhatsApp using BotSailor ? 

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Add Payment Gateways

You may add several payment options for your buyers, such as Paypal, Stripe, YooMoney, Razorpay, Paystack, and so on. Enter the currency type and payment APIs. There are also cart options where you may put tax or delivery charges if applicable to your product or company type. It’s simply amazing that any of these users could come in, buy anything, and check out with such ease.


Give 24/7 Customer Service Through Live Chat Besides Vivid Shopping Experience

BotSailors live chat availability sets it apart from other e-commerce platforms. It's live chat feature, enabling clients to ask questions and receive rapid support 24 hours a day, seven days a week. This customized and convenient customer service improves their buying experience and increases their faith in the business. Furthermore, companies may use the chatbot capability to automate responses and offer rapid answers to commonly asked queries, saving both consumers and enterprises time.


Using WhatsApp Catalogs to Reboot Sales and Customer Engagement in the E-commerce Industry

The e-commerce business has seen an enormous change in today's rapid digital scene, and much of this growth can be given to the addition of new technologies such as WhatsApp Chatbot Catalogs. These innovations have not only increased revenue, but they have also caused a substantial shift in client engagement and conversion rates. Let's look at the numbers and observations that support this dramatic shift.

According to, WhatsApp for business has shown an increase of 35% from the previous year, following its launch in 2018, WhatsApp Business has consistently enhanced its scalability. By 2022, the application had been downloaded by approximately 283.5 million individuals, reflecting a notable increase of 35% from the previous year. 

Source & 75% of consumers love to purchase after having catalogs on WhatsApp

Out of a total of 100%, 83% of customers are inclined to engage with product catalogs, and within this group, 75% of them proceed to make purchases, transforming into hot leads. Source: - [ ]

Trengo studied that, In 2021, it is estimated that WhatsApp Business generated around 1.2 billion U.S. dollars in revenue worldwide. The Asia-Pacific and Latin American region count for the largest revenue share on WhatsApp Business.WhatsApp Business was estimated to have an average revenue per user (ARPU) of approximately 0.24 U.S. dollars worldwide.

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Finally, the integration of WhatsApp Catalogs into e-commerce firms has not only signaled a transition, but has established a new industry standard. Statistics show that firms that use this technology benefit from greater revenue, improved client engagement, higher conversion rates, and higher customer satisfaction. As we go forward in the digital era, WhatsApp Catalogs are primed to be a driving force behind the continued success of e-commerce organizations, providing customers with an unmatched shopping experience and businesses with a powerful income flow.


Fatema Khatun

28 Aug 2023
  • Categories :

  • WhatsApp

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