#2442-Are We Ready for the Transition?

With January 1st approaching,

and BS’s decision to move fully to a Shared Inbox in the new year,

the real question is:

Are we actually ready for this transition?

That question naturally leads to others we can’t ignore:

Can the Shared Inbox today be trusted as a primary operational workspace for businesses?What if a business has multiple WhatsApp numbers under the same account, all sharing the same Display Name? How do we clearly identify whether a message belongs to:Support?Customer service?Sales?Number A, B, or C?Is the system today technically stable?Free of critical bugs?Fast in navigation and context switching?Fully controllable and manageable?Do new conversations reliably rise to the top by date, without manual filtering ?What if an account manager wants to focus only on conversations from Number A, while temporarily ignoring or hiding Number B? Is that realistically possible today?Are we still expected to convince customers that the reason a sent or received message doesn’t appear instantly in the chat — without refreshing the page every time — is internet speed or try another browser?And finally… does the absence of a visible transition warning mean:the rollout has been delayed?or that the previous announcement is considered sufficient?

The question isn’t when we transition —

the real question is: are we transitioning with confidence?