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Understanding how your WhatsApp Sequence campaigns are performing is crucial for improving engagement and delivery success. BotSailor provides a detailed Hourly Report view to analyze sequence message delivery and track performance metrics like Targeted, Sent, and Delivered counts across various time intervals.
This guide walks you through how to access and interpret these reports.
Once the report opens:
Each interval displays:
If “Targeted” is more than “Delivered,” check the “Status” or response log for any timeout or error messages.
See how many of your targeted users received messages in real-time. This helps you optimize the send time and frequency.
With multi-interval breakdowns, you can evaluate how messages perform over different durations and pinpoint drop-offs or bottlenecks.
By consistently reviewing the Hourly Report, you can ensure your WhatsApp sequences remain efficient, timely, and effective — maximizing engagement and conversion.
Track when messages are most successfully delivered. Use this insight to adjust the timing of your sequences for better re-engagement.
Identify which step of your sequence caused failure (e.g., timeout, template rejection, blocked user). This makes debugging fast and efficient.
Compare delivery rates across multiple sequences or campaigns. Use this data to find which sequence performs best over time.
If a user is targeted but not receiving messages, use the report to pause and later resubscribe them to the sequence once the issue is resolved.
Provide your clients with real-time delivery reports and show how many leads were messaged, when, and the success rate per hour.
It means the message couldn't be sent due to a delay from the WhatsApp API or the recipient not responding in time. Try resending or check connectivity issues.
Yes. Go to Subscriber Manager, remove the subscriber from the sequence, then resubscribe them manually or via flow input.
"Targeted" refers to the number of subscribers selected to receive a message at that step in the sequence.
Each entry represents a different message interval (1-min, 5-min, 15-min, etc.) or a step within the sequence. It's useful for tracking message delivery at each point.
Reports update in real-time, as messages are sent. You can revisit the report page to see the latest statistics.