Resellers can leverage BotSailor’s White Label Reseller Program to provide AI-powered chatbot solutions, including WhatsApp, under their own branding. This section outlines the program benefits, setup process, and the WhatsApp embedded signup feature tailored for resellers.
Program Benefits
The WhatsApp embedded signup feature enables resellers to allow their clients (end users) to connect WhatsApp accounts directly through the reseller’s branded platform. This feature simplifies client onboarding and enhances the user experience.
Before you begin, ensure you have:
Step 1 – Access the App Dashboard:
Step 2 – Choose the App Type:
Step 3 – Provide App Details:
Add the Product:
Request Advanced Access for Public Profile and Email:
After click continue Onboarding it will redirect you to Onboarding and please click get started
After click the Get Started it will redirected you to Embedded signup Integration Help
And click the Facebook login for business configuration and create configuration
Please see the screenshot below:
Permissions: Select:
Finalize Configuration:
Follow the steps below to configure your WhatsApp Cloud API in BotSailor Reseller:
From your DigiLab dashboard, navigate to
Control Panel → Settings & Integration → WhatsApp Integration
You will find the following input fields to complete:
Field | Description |
---|---|
App Name | The name of your Facebook App (e.g., Anni Solutions) |
App ID | Found in your Facebook App Dashboard |
Configuration ID (with Catalog) | Needed if you want to send product messages |
Configuration ID (without Catalog) | Basic configuration for non-catalog messages |
App Secret | Get this from Facebook Developer App settings |
User System Access Token | Generated for the system user from Facebook Business Settings |
Once all fields are filled, click the Save button at the bottom.
Your WhatsApp API is now connected to BotSailor Reseller!
This feature allows clients to connect their WhatsApp accounts seamlessly within your branded interface, at no additional cost to you as a reseller.
This is how you can set up your BotSailor Reseller plan for WhatsApp embedded Signup feature.
After setup you must have to approve some permission as a reseller than your user can import whatsapp account with one click. For this:
Regarding WhatsApp Embedded Signup, your Facebook app must be approved specifically for the Embedded Signup feature. We have a detailed blog that can guide you through the process: https://botsailor.com/blog/how-to-submit-app-for-botsailor-whitelabel-whatsapp-embedded-signup
As an admin, you won't be able to import a WhatsApp account for approval directly. You’ll need to manually import any WhatsApp number first. After that, please record a screencast video showing the process and submit it for review, as explained in the blog.
Once your app is approved, you will be able to import WhatsApp accounts, and your users will also gain access to do the same. For reference, check our updated video playlist here: https://www.youtube.com/botsailor embedded signup.
It’s a Meta-provided onboarding flow that allows resellers to let their end users (clients) create their own WhatsApp Business Account (WABA), verify a number, and connect it with BotSailor directly inside your SaaS dashboard, without needing separate developer apps or technical setup.
As a reseller, you must:
No. One app is enough. Meta’s embedded signup lets multiple businesses onboard via your single app, and they will each have their own WABA and verified number under their respective Meta Business Manager accounts.
Yes. If you’re using the reseller model, you can fully white-label the embedded signup flow. Your client won’t see BotSailor or Meta developer details—only your branding (if properly configured).
Yes. From your Reseller Admin Panel, you’ll see:
Yes. As a reseller, you control:
They can re-initiate the embedded signup from their dashboard anytime. All campaigns will be paused until reconnection is complete.
No. Each reseller needs to configure their own Facebook App. Using the same app across multiple resellers may cause permission and ownership conflicts in Meta's ecosystem.
They must delete the number from WhatsApp (via mobile or business app) before attempting to onboard it via embedded signup. Meta won’t allow re-registration otherwise.
Yes. All data is handled by Meta’s secure interface, and BotSailor only receives the necessary tokens and IDs to activate the connection for messaging.